Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Olivia Chiappini

Montreal,QC

Summary

Customer service employee with a proven track record at Sorrento Bakery, excelling in employee training and client relationship management. Recognized for enhancing product sales and establishing a loyal clientele through effective order processing and cash handling. Committed to delivering exceptional service and fostering a positive customer experience.

Overview

3
3
years of professional experience

Work History

Customer Service

Sorrento Bakery
Montreal, Quebec
10.2022 - Current

- Train new workers to be able to sell the products.

- Serve clients in a timely manner.

- Answer calls to respond to questions and take orders.

- Prepare the orders.

- Handle payments at the cash register.

- Keep my workspace clean.

- Complete closing shifts.

- Deal with issues and clients concerns.

- Prepare products in the morning to sold.

- Established a regular clientele.

- Able to complete any task required of me in any sector of my job.

- Offered my ideas to improve product sales and customer satisfaction.

Education

High School Diploma -

Lester B. Pearson High School
Montreal
06-2023

DEC - Social Sciences

Dawson College
Montreal
05-2025

Skills

  • Customer service
  • Employee training
  • Order processing
  • Cash handling
  • Product preparation
  • Client relationship management

Affiliations

  • Socializing with as many people as possible.
  • Shopping.
  • Cooking and baking.
  • Reading.
  • Working out at the gym.

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Italian
Limited

References

References available upon request.

Timeline

Customer Service

Sorrento Bakery
10.2022 - Current

High School Diploma -

Lester B. Pearson High School

DEC - Social Sciences

Dawson College

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Olivia Chiappini