Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Castello

Pickering,ON

Summary


Experienced in Retail, Food and Bar Service Excellent customer service skills Experience in serving. Friendly, courteous, and personable with a positive attitude Strong time management and organization skills with ability to multitask in a fast-paced work environment. Physically active with ability to lift as required and stand for long periods. Experience as a cashier processing cash, debit, and credit transactions quickly and accurately Flexible schedule; available to workdays, evenings, and weekends.

Overview

8
8
years of professional experience

Work History

Recruiter

Canadian College
04.2022 - Current

Boosted student enrollment through effective recruitment strategies.

Coordinated tasks related to admissions and applications.

Server/Bartender

Scarborough Golf Course
03.2020 - 09.2022


  • Regularly monitored and restocked inventory and alcohol supplies.
  • Prepared all alcoholic and nonalcoholic drinks for servers
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Bartender

Angus Glen Golf Course
01.2019 - 05.2022
  • Managed cash register transactions efficiently.
  • Oversaw documentation for daily inventory counts.
  • Prepared alcoholic and non-alcoholic beverages for customers.
  • Managed transactions using POS system.

Server/ Bartender

Live Resto Bar and Lounge
01.2020 - 02.2021


  • Supported diverse functions within the bar and restaurant
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server/Bartender

Fusion bar and lounge
01.2018 - 05.2020


  • Regularly monitored and restocked inventory of food and alcohol supplies.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.


Server/waitress

The mill
01.2017 - 09.2019
  • Handled cash register operations efficiently.
  • Assisted customers by escorting them to their designated dining area.
  • Managed booking schedules.
  • Processed customer orders via phone and face-to-face interactions.
  • Prepared take home bags for customers.
  • Assisted customers efficiently.

Education

Special Events Management -

Durham College
05.2025

Smart Serve -

Online Certificate
04-2025

OSSD -

Thornlea Secondary School
06.2012

Skills

  • Risk management
  • Food Service experience
  • Bar Service experience
  • Customer service experience
  • Problem solver
  • Time Management
  • Organization
  • Multitasking

Timeline

Recruiter

Canadian College
04.2022 - Current

Server/Bartender

Scarborough Golf Course
03.2020 - 09.2022

Server/ Bartender

Live Resto Bar and Lounge
01.2020 - 02.2021

Bartender

Angus Glen Golf Course
01.2019 - 05.2022

Server/Bartender

Fusion bar and lounge
01.2018 - 05.2020

Server/waitress

The mill
01.2017 - 09.2019

OSSD -

Thornlea Secondary School

Special Events Management -

Durham College

Smart Serve -

Online Certificate
Olivia Castello