Olivia Carroll
West Hollywood
Summary
Hardworking and experienced Restaurant Server with great customer skills. Highly experienced in high volume restaurants, striving to keep customer satisfaction as my number one goal.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
AVRA Beverly Hills
04.2024 - Current
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Server
Izakaya Jinsei
05.2022 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and manage bills.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening and closing shifts by myself, making sure everything was efficiently cleaned and restocked for the following shift.
Hostess
Sushi Pure
07.2021 - 04.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Courtesy Clerk
Market Of Choice
08.2020 - 03.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Sanitized shopping carts as well most surface areas around the store to help minimize the spread of Covid in its peaking year.
- Maintained a positive attitude with customers during stressful busy times.
Education
High School Diploma -
Churchill High School
Eugene, OR06.2022
Skills
- Front of House Display Creation
- Cash Handling
- Natural Leadership
- Billing and Payment Processing
- High-Volume Dining
- Anticipating Guest Needs
- Inventory Accuracy
Certification
- California Food Handler Card
- Oregon OLCC Permit
- Oregon Food Handlers Card
Timeline
Hostess
AVRA Beverly Hills
04.2024 - Current
Server
Izakaya Jinsei
05.2022 - 03.2024
Hostess
Sushi Pure
07.2021 - 04.2022
Courtesy Clerk
Market Of Choice
08.2020 - 03.2021
High School Diploma -
Churchill High School
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