Summary
Overview
Work History
Education
Skills
Volunteer Experience
Hobbies and Interests
Training
Languages
Music, Art, Hiking, Writing, Travel
Timeline
Generic

OLIVIA BURTNICK

Surrey

Summary

Dedicated Social Worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.

Overview

5
5
years of professional experience

Work History

Cashier

Driediger Farms Market
05.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Set up new sales displays each week with fresh merchandise.
  • Lifted up to 50 pounds at once and used forklift to move heavier loads.

Front Desk Supervisor/Cashier

Save On Foods, Hillcrest
08.2018 - 05.2023
  • Providing a positive customer experience with fair, friendly, and courteous service
  • Register sales on a cash register by scanning items and receiving payment via cash or POS machine, itemizing and totaling customer’s purchases and bagging when necessary
  • Resolve customer issues and answers questions
  • Assist customers with Rewards program
  • Supervise front end cashiers including when to open tills, assist customers at self scan and advise when to take breaks
  • Process return transactions
  • Certified for Lottery Sales as well as tobacco sales
  • Wrapping flowers and promoting those sales
  • Opening and Closing shift duties including stocking and sorting flowers, shrink out unsellable products, take recycling to the compactor, fill up receipt papers, dust tills/self scans, face ends, return products left behind by customers, lock up lotto tickets and tobacco, drop tills and take cash to the cash office
  • Lock/unlock store.

Education

Bachelor of Arts - Social Service Worker

Vancouver Career College
Surrey, BC
10.2024

High School Diploma -

Clayton Heights Secondary School
Surrey
06.2020

Skills

  • Customer Assistance
  • Cash Register Operation
  • ID Verification
  • POS Systems
  • Merchandise Restocking
  • Written and Verbal Communication
  • Staff Training
  • Loyalty Program Promotion
  • Product Knowledge
  • Customer Relations
  • Cleaning and Sanitizing

Volunteer Experience

  • Stillwood Camp & Conference Center, 07/01/17, 07/01/17, Columbia Valley, Housekeeping, including cleaning and maintaining supplies in all cabins/bathrooms, assisting camp counsellors with crafts and various activities for the campers. Participating in camp related activities including swimming, boating and campfires.
  • Stillwood Camp & Conference Center, 07/01/16, 07/01/16, Columbia Valley, Housekeeping, including cleaning and maintaining supplies in all cabins/bathrooms, assisting camp counsellors with crafts and various activities for the campers. Participating in camp related activities including swimming, boating and campfires.

Hobbies and Interests

Singing, acting, photography & art. Skincare, Make Up Stylist, Beauty Co-Ordinator

Training

First Aid Level 1 Certified

Languages

English
Full Professional

Music, Art, Hiking, Writing, Travel

I enjoy singing as well as learning to play instruments. I like to draw, paint, and write poetry, particularly about my travels and life experience. I like to stay fit and healthy by hiking and spending time in nature. 

Timeline

Cashier

Driediger Farms Market
05.2023 - 09.2023

Front Desk Supervisor/Cashier

Save On Foods, Hillcrest
08.2018 - 05.2023

Bachelor of Arts - Social Service Worker

Vancouver Career College

High School Diploma -

Clayton Heights Secondary School

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OLIVIA BURTNICK