Olivia Brown
NELSON,BC
Summary
Dedicated Assistant Manager with a proven track record in enhancing client satisfaction and leading teams. Expertise in training new staff and managing daily operations to drive efficiency and exceptional customer service.
Overview
3
3
years of professional experience
Work History
Assistant Manager
BiaBoro
Nelson, British Columbia
08.2024 - Current
- Supervised daily operations including scheduling shifts, assigning duties.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Training new hires to familiarize them with the workplace environment.
- Provided exceptional customer service to enhance client satisfaction.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Maintained up-to-date knowledge of company products and services.
Sales Associate
Natures Clothing Co
Nelson, British Columbia
09.2023 - 02.2025
- Assisted customers in product selection, providing tailored recommendations to enhance shopping experience.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized displays and restocked merchandise to ensure optimal store appearance and product availability.
- Trained new staff on company policies and customer service standards to ensure consistent operational excellence.
Education
High School Diploma -
LV Rogers
Nelson, BC06-2024
Skills
- Point-of-sale systems
- Scheduling shifts
- Team leadership and task delegation
- Inventory management
- Customer engagement
- Money handling
- Time management
- Multitasking and organization
- Effective communication
- Problem solving
Affiliations
- Climbing
- Snowboarding
- Hiking
- Ceramics
- Herbalism
Timeline
Assistant Manager
BiaBoro
08.2024 - Current
Sales Associate
Natures Clothing Co
09.2023 - 02.2025
High School Diploma -
LV Rogers