Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olivia Boyce

Kitchener

Summary

Dynamic Product Operations Educator at Lululemon Athletica with proven problem-solving and time management skills. Expert in inventory management and omnichannel operations, enhancing guest experiences through effective communication and relationship building. Recognized for fostering a collaborative environment and ensuring seamless service transitions in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Product Operations Educator

Lululemon Athletica
11.2024 - Current

Maintain a clean and organized inventory workspace to perform daily duties effectively and efficiently

Performing restock, destock, and moving product to/from the floor according to the companies SOP's

Recieiving and processing returns, damages, and hemmings

Supporting the floor by promptly providing products to guests and employees in a timely manner

Operating omnichannel programs such as preparing, packaging, and shipping product

Interacting with guess on the floor and facilitating connections with floor workers to provide the best guest experience

Engaging and communicating with employees to create a respectful and inclusive environment


Server

Crabby Joe's Bar & Grill
04.2021 - 06.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Bachelor of Arts - Psychology

Wilfrid Laurier University
Waterloo, ON
12-2025

Skills

  • Problem-solving
  • Team collaboration
  • Relationship building
  • Time management
  • Active listening

Languages

English
Full Professional

Timeline

Product Operations Educator

Lululemon Athletica
11.2024 - Current

Server

Crabby Joe's Bar & Grill
04.2021 - 06.2023

Bachelor of Arts - Psychology

Wilfrid Laurier University
Olivia Boyce