Olivia Bourque
Victoria
Summary
Experienced professional with a strong background in customer service and office administration, ready to excel in a front-facing role. Proficient in handling inquiries, managing schedules, and ensuring smooth operations. Utilizing excellent communication and organizational skills to foster a welcoming and efficient environment.
Overview
8
8
years of professional experience
Work History
Front End Supervisor
Red Barn Market
01.2018 - Current
- Delivered excellent customer service during in-person and phone interactions, resolving inquiries professionally.
- Managed daily cash deposits and processed various payment methods with accuracy.
- Monitored and maintained inventory levels for store supplies and coin, ensuring up-to-date records and operational readiness.
Recipe Curator
Red Barn Market
01.2025 - Current
- Developed and created seasonal recipes to highlight local ingredients.
- Styled and photographed food to produce visually compelling images used for weekly advertisements, promotions and marketing campaigns.
- Collaborated with the marketing team to ensure cohesive branding and effective visuals across promotional materials.
Accounts Payable Clerk
Red Barn Market
01.2021 - 01.2023
- Processed and entered invoices daily with high attention to detail and policy compliance.
- Executed weekly check runs, supporting precise and timely financial reporting.
- Review and reconcile financial statements to maintain error-free accounting records.
Front Desk Assistant
Annex Fitness
01.2023 - Current
- Foster a welcoming, inclusive studio environment aligned with company values.
- Provide exceptional customer service during check-ins, member tours, bookings, cancellations, and inquiries with professionalism.
- Maintain cleanliness and organization, including laundry duties and stocking supplies to support smooth daily operations.
Education
Bachelor of Kinesiology with Distinction -
University of Calgary
Calgary, AB04.2024
Bachelor of Arts in Dance with Distinction - undefined
University of Calgary
Calgary, AB04.2024
Skills
- Technical Skills: Cash Handling, POS Operation, Microsoft Excel, Mariana Tek Software, Financial Data Management
- Interpersonal Skills: Excellent Customer Service and Communication, Team Collaboration, Conflict Resolution, Leadership
- Organizational Skills: Time Management, Multitasking, Adaptability, Problem Solving Skills
Timeline
Recipe Curator
Red Barn Market
01.2025 - Current
Front Desk Assistant
Annex Fitness
01.2023 - Current
Accounts Payable Clerk
Red Barn Market
01.2021 - 01.2023
Front End Supervisor
Red Barn Market
01.2018 - Current
Bachelor of Arts in Dance with Distinction - undefined
University of Calgary
Bachelor of Kinesiology with Distinction -
University of Calgary
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