Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ardene
Brantford
04.2023 - Current
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Organized stockroom shelves according to size, color or style.
Answered incoming telephone calls to provide store, products and services information.
Organized store by returning merchandise to proper areas and restocked displays.
Attended weekly team meetings to review performance goals and objectives.
Demonstrated product features and benefits for customers' needs.
Answered store and merchandise questions and led customers to wanted items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Restaurant Hostess
Kelsey’s Original Roadhouse
Brantford
08.2021 - 08.2022
Greeted incoming guests to escort to assigned dining area and present menus.
Greeted customers and escorted them to their tables.
Managed reservations, waitlists, and special requests for large parties.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Answered phones promptly to record and confirm reservations.
Communicated with servers about new tables, changes in food availability and customer comments.
Distributed menus to guests, led to tables and gave initial information about service staff or specials.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Greeted guests and gathered information to seat groups or place on waitlist.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Assisted staff by serving food and beverages or bussing tables.
Adhered to all safety regulations set forth by the restaurant management team.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Inspected dining and serving areas for cleanliness and proper setup.
Upsold appetizers, drinks, desserts. when appropriate.