Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Batelaan

Stirling,Canada

Summary

Dynamic and dedicated professional with a proven track record, excelling in customer service and sales. Skilled in managing high-volume transactions and fostering positive guest experiences. Known for organizational effectiveness and technical proficiency, consistently enhancing service quality and efficiency in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Sales Associate/Clerk

Barber's Flowers
Belleville, Ontario
06.2025 - Current
  • Assisted customers in selecting products and addressing inquiries.
  • Designed custom floral arrangements for various occasions and events.
  • Watered plants and cut, conditioned and cleaned flowers and foliage for storage.

Barista

Benji's Café
Belleville, Canada
05.2021 - Current
  • Prepared diverse coffees, teas, and specialty beverages according to standard recipes.
  • Processed high-volume cash, debit, and credit transactions with precision using POS systems.
  • Delivered friendly service to a diverse customer base to foster positive guest experiences.

Waitress

Burnsides Restaurant
Madoc, Canada
05.2023 - 09.2023
  • Took orders in person and over the phone, managing multiple tables efficiently
  • Processed customer payments and handled administrative inquiries
  • Maintained clean and organized dining areas, improving table turnover rates

Food Server

Barn and Country Catering
Stirling, Canada
05.2022 - 11.2022
  • Prepared and set up serving stations for events of varying sizes
  • Served plated meals and passed appetizers in a professional, timely manner
  • Assisted with cleanup, dishwashing, and equipment loading for event breakdown

Education

WHMIS Certification -

WHIMIS
03-2025

Food Handler's Certificate -

01.2022

Some College (No Degree) - College Prep

Loyalist College of Applied Arts And Technology
Belleville

Skills

  • Customer service excellence
  • Client service
  • Sales expertise
  • Technical proficiency
  • Organizational effectiveness
  • Food service management
  • Data management
  • Patience and empathy

Timeline

Sales Associate/Clerk

Barber's Flowers
06.2025 - Current

Waitress

Burnsides Restaurant
05.2023 - 09.2023

Food Server

Barn and Country Catering
05.2022 - 11.2022

Barista

Benji's Café
05.2021 - Current

WHMIS Certification -

WHIMIS

Food Handler's Certificate -

Some College (No Degree) - College Prep

Loyalist College of Applied Arts And Technology
Olivia Batelaan