Olivia Baker
Lake Orion,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
The Canadian Brewhouse, London
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Manager
Orion Grill
12.2021 - Current
- Assisted in training new servers
- Maintained knowledge of current menu items, ingredients, and preparation methods
- Collaborated with other restaurant staff members to ensure teamwork and positivity in the environment
- Expedited and prepared meals in an efficient and organized manner
- Ensured that each guest left pleased with their meal, service, and overall experience
- Prioritized and multitasked in a responsible manner to ensure efficiency throughout the restaurant.
Server
Pete’s Coney II
01.2019 - 09.2022
- Greeted guests and provided menus
- Ran the cash register and maintained a well-organized financial system
- Performed opening and closing duties such as setting up the dining area, restocking supplies
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Double major in Psychology and Health Science -
University of Western Ontario
London, ON04.2026
High School Diploma -
Lake Orion High School
Lake Orion, MI05.2022
Skills
- Customer Service
- Written and Verbal Communication
- Task Prioritization
- Problem Resolution
- Time Management
- Strong Work Ethic
Accomplishments
Smart Serve Certified
Choir Officer
Member of National Honor Society, 2021-2022
Academic Honor Roll, 2016-2024
Deans Honor list 2022-2024
Awards Certificates
- Smart Serve Certified
- Choir officer
- Member of National Honor Society, 2021-2022
- 2016-2022 – Academic Honor Roll
- Deans Honor list 2022
Volunteer Experience
- Troy, MI, 01/2017, 01/2021, Cran-Hill Special Needs Friendship Camp counselor
- 01/2017, 01/2021, Woodside Bible Church - Middle school bible study leader
Certification
Smart Serve
Timeline
Server
The Canadian Brewhouse, London
10.2023 - Current
Server/Manager
Orion Grill
12.2021 - Current
Server
Pete’s Coney II
01.2019 - 09.2022
Double major in Psychology and Health Science -
University of Western Ontario
High School Diploma -
Lake Orion High School
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