Olivia Ayon
Delano
Summary
Attentive Police Dispatcher bringing 4 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Police Office Technician
City Of Mcfarland
06.2021 - Current
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
- Streamlined communication between officers and emergency personnel, ensuring seamless coordination during high-stress situations.
- Expedited response efforts by expertly utilizing mapping software to pinpoint precise locations of callers.
Clerk Typist
City Of Bakersfield
03.2020 - 07.2020
- Enhanced office efficiency by performing accurate data entry and document processing tasks.
- Supported team members by managing multiple administrative tasks, including filing and scheduling appointments.
- Ensured accuracy of records by consistently updating and maintaining databases with up-to-date information.
Police Dispatcher
City Of Delano
02.2019 - 01.2020
- Enhanced response times by efficiently prioritizing and dispatching emergency calls.
- Improved communication between officers and dispatchers through regular training sessions on radio etiquette.
- Maintained a high level of accuracy in data entry, ensuring all incident reports were complete and uptodate.
- Contributed to department''s overall safety by consistently monitoring officer locations and providing timely assistance when needed.
Education
High School Diploma -
Cesar E. Chavez High School
Delano, CA07.2012
Skills
- Situational Awareness
- Multi-Line Phone System
- Records Maintenance
- Public Safety Awareness
- Attention to Detail
- Teamwork and Collaboration
- Conflict Resolution
- Effective Communication
- Stress Management
- Decision Making
Certification
Public Safety Dispatcher Post Certification
Timeline
Police Office Technician
City Of Mcfarland
06.2021 - Current
Clerk Typist
City Of Bakersfield
03.2020 - 07.2020
Police Dispatcher
City Of Delano
02.2019 - 01.2020
High School Diploma -
Cesar E. Chavez High School
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