Clinical and research professional with 4+ years of experience in clinical research and healthcare operations. Strong knowledge of clinical trials in medical devices, pharma, and biotechnology companies. Seeking to contribute unique insight of complex remote studies and operational workflows to innovative research projects.
Overview
6
6
years of professional experience
Work History
Clinical Trial Associate
May Health
09.2023 - Current
Assisted with study start up activities for 15+ sites including all regulatory document collection, filing, and research coordinator training.
Feasibility/Qualification (QV), Site Initiation (SIV)
Maintained detailed tracking systems including protocol & document revisions, IRB submissions, operations budgeting, and participant enrollment dashboard for external stakeholders
Clinical SOP and form review
Creation and implementation of comprehensive device management plan.
Assisted with eTMF set-up, implementation, and audit Plan that successfully ensured the clinical success of 3 company audits
Developed, coordinated, and shipped participant facing supplies and recruitment material packets to study sites
Helped to draft Central Lab Manual for specimen collection at study sites following study design and coordinator input
Ensured programs and Quality Systems requirements were in place and followed, by providing guidance and training to Purchasing, R&D, Manufacturing and Quality engineers in applying program requirements.
Enhanced patient recruitment through marketing agency developing targeted outreach strategies for diverse populations.
Managed investigational product inventory levels, ensuring adequate supply for all enrolled patients at each study location.
Worked with CRAs to manage all regulatory (ISF) documents and source worksheets
Helped to develop automated payment process for site reimbursement to ensure accurate and timely payments
Clinical Trial Assistant
Verily, Google Life Sciences
06.2022 - 09.2023
Responsible for assisting in operational management of the company's first fully de-centralized study involving 80+ participants
Conducted 70+ on-site study sessions with adults over age 50 utilizing an early heart failure device
Conducted 70+ in person and virtual follow-up interviews for study participants that ranged from 24 hour to one year follow-up
Maintained screening and enrollment trackers to capture essential
Assisted study manager in IRB submissions and protocol amendments
Executed successful close-out procedures between the sponsor and study sites including query resolution and database lockout.
Responsible for filing and maintaining the Trial Master File (TMF and e-TMF)
Prepared and dispersed study-related documents,
including consent forms and recruitment materials to study sites.
Maintained all regulatory binders including
Clinical Study Coordinator
Guardant Health
03.2021 - 06.2022
Managed Site Files (ISF) and Site Study Binders (SSB) to meet ICH/GCP requirements
Created and executed study-specific plans and protocols for new pharma partners
Assisted in creating cross functional collaboration between lab teams and clinical study coordinators
Managed all Research Use Only studies and acted as lead for 4 external and internal audits with large PharmD partners
Filed, tracked, and maintained study activity for 5+ studies both retrospectively and prospectively
Ensured trial monitoring activities were completed per sponsor and site protocols
Assisted team with study supplies management
Conducted study tracking activities (sample status, reconciliation activities, filing, archiving)
Worked with quality team to review and implement effective electronic organizational processes
Clinical Research Coordintor -Consultant
WCG-ThreeWire, Inc
01.2021 - 03.2021
Responsible for chart review, prescreening, medical record retrieval, and processing media referrals
Gathered patient consent for 200 participants
Patient Retention Tasks: Data Entry, Source Document Storage, E-Diary Compliance & Study Visit Preparation
Screened patients against study criteria for enrollment
Educated patients on clinical trials and investigational drugs/devices, and answer study-related questions
Maintained and updated multiple portals to track patient interactions throughout study participation
Patient Care Navigator
UCSF Medical Center
02.2020 - 12.2020
Navigated over 30 patient & employee inbound and outbound calls per day for COVID hotline
Inputted information in various medical systems such as EPIC and APEX using appropriate workflows
Assisted with improving user surveys for tracking increased COVID diagnoses
Troubleshoot clinical concerns as per COVID Hotline protocol
Worked collaboratively with nurse coordinators and department staff to triage employees
Assisted patients with care coordination, appointment scheduling, and medication management
Intake Specialist/ Clinic Assistant
Rogers Memorial Behavioral Health
01.2019 - 01.2020
Recruited, enrolled, registered, and scheduled patients for treatment programs
Provided front desk assistance and perform administrative duties (faxing, scanning, and supply ordering)
Conducted pre-admission screenings based on inclusion/exclusion criteria
Coordinated adult and child admissions including consent forms
Helped manage 40+ electronic patient records with rolling admission schedule
Assisted with all management scheduling and organize clinic events
Recorded meeting minutes and generate expense reports
Coordinated care with internal & external healthcare providers
Interpreted medical notes and performed utilization reviews for insurance companies
Analyzed and tracked incoming patient data demographics for marketing
Collaborated with clinical and administrative staff regarding patient care
Education
Bachelor of Science - Psychology, Neuroscience
Saint Mary’s College of California
Moraga, CA
01.2019
Skills
Written and Verbal Communication Skills
Research Participant Evaluation and Assessment
Data Analysis
GCP and HIPAA policies
Monitoring Plans
Clinical Trials and Research
Particpant Recruitment
Experience working on interdisciplinary teams
Outlook, eTMF systems, JIRA, EDC systems, Tableau, Confluence, Trello, WorkDay, MS Office Suite, Mac and PC platforms, SmartSheets, Cerner & Epic (Medical Charts), PubMed, REDcap
NA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent HealthNA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent Health
Customer Service & Medical Records Representative at Mosaic Health (through Carelon Health, Formerly Elevance Health)Customer Service & Medical Records Representative at Mosaic Health (through Carelon Health, Formerly Elevance Health)
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies