Oliver Rodriguez Alfaro
Spring Valley
Summary
Dedicated professional with 2 and a half years of experience in traffic enforcement. Skilled in directing traffic, issuing citations, providing exceptional customer service, and ensuring public safety at various events and roadways. Utilize communication devices to report incidents and coordinate with law enforcement.
Resourceful Traffic Officer with proven capacity to manage road safety and flow with high productivity and efficiency. Possess specialized skills in traffic enforcement, accident response management, and effective communication strategies. Excel in critical thinking, problem-solving, and decision-making to maintain order and public safety on roads.
Overview
7
7
years of professional experience
Work History
Acting Lead
SAN Airport Traffic Officer
09.2022 - Current
- As an Acting lead I supported operations Collaborating with law enforcement and ATO supervisors to ensure safe and efficient traffic flow and assisting in emergency situations, taking radio calls and inputting our daily activity on the daily report
- Collaborated with customers when working in lost in found giving my best customer service skills to help them find there missing items that had great value to them
- Provided customer service while believing in the best of people making sure customers, Taxis, and Ubers are following safe driving and following airport rules and regulations
- Assisted Passengers with directions on different transportation services that the airport provides to get them to their destination
Global aviation security
San Diego
08.2021 - 09.2022
- Worked at Gates at the San Diego airport and inspected vehicles before they entered the AOA
- Walked both terminals to ensure public safety and report anything that was suspicious
- Assisted passengers using customer service skills helping them get to different transportation courtesy vehicles that the airport provides
Night Area Manager
Pegasus Building Services
San Diego
12.2019 - 12.2020
- Developed bi-weekly scheduling to make sure all accounts were covered
- Worked weekly on payroll to make sure there were no discrepancies on employee’s timecards
- Supervised 20-30 employees at multiple accounts around San Diego to make sure cleanliness was up to client’s standards
- Worked closely with human resources and met with employees regarding company policy on attendance and gave verbal and written warnings
Pristine Environments/KBS
San Diego
07.2018 - 11.2019
- Supervised 15-20 employees at multiple accounts around San Diego and North County to make sure cleanliness was up to client’s standards
- Developed bi-weekly scheduling to make sure all accounts were covered
- Held standup meetings with employees to let them know of changes and what accounts they will be working at
- Ordered supplies from Waxie and mission janitorial
Night Supervisor
Flag Ship, Diego
04.2018 - 07.2018
- Held meetings with janitors at the beginning of shift to let them know what areas of the airport they will be cleaning that night
- Over saw the Floor care team and made sure the floors were up to my managers standard by the next morning
- Kept track of budgeted hours for employees and made sure there was a limited amount of overtime we did not go over
- Worked closely with human resources and met with employees regarding company policy on attendance and gave verbal and written warnings
Education
Diploma -
Sweet water High school
National City, CA06-1996
Skills
- Flexible and Adaptable
- Interpersonal Communication
- Excellent Communication
- Problem-Solving
- Decision-Making
- Great Customer Service skills
Training
- SLII course leadership course, 09/27/24
- Echelon Front leadership course, 10/23/24
Timeline
Acting Lead
SAN Airport Traffic Officer
09.2022 - Current
Global aviation security
08.2021 - 09.2022
Night Area Manager
Pegasus Building Services
12.2019 - 12.2020
Pristine Environments/KBS
07.2018 - 11.2019
Night Supervisor
Flag Ship, Diego
04.2018 - 07.2018
Diploma -
Sweet water High school