Oliver Konrad
Oakville
Summary
Respectful team player and listener with experience in customer service. Proficient in cash handling and workspace organization. Looking to be a positive addition to operations and deliver a good experience that benefits both the customer and business.
Overview
2
2
years of professional experience
Work History
Staff Member
Rehearsal Pro
06.2010 - 06.2011
- Established positive relationships with customers and other staff members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Responded sensitively and competently to service customers with diverse musical backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Greeted clients and guests at the front desk, checked in and assisted with variety of questions to foster exceptional customer service.
- Ensured optimal machine performance by regularly inspecting and cleaning machinery components.
Co-Op Student
Rehearsal Pro
11.2009 - 06.2010
- Shadowed personnel, learning safe and effective operation of systems.
- Maintained clean work areas, washing supplies and wiping surfaces thoroughly.
- Demonstrated adaptability by quickly mastering new software tools and technologies as required for various assignments.
- Worked in team environment to maintain high levels of productivity.
- Assisted in special projects, working with supervisors in timely delivery of services.
- Gained hands-on experience in relevant industry practices, applying learned concepts to real-world scenarios.
Education
High School Diploma -
Oakville Trafalgar High School
Oakville, ON06.2011
Skills
- Customer service experience
- Attention to detail
- Cleaning and organization
- Follows leadership
- Team player
- Cash handling
- Active listener
- Problem-solving
Personal Interests
- Practicing golf
- Creating and covering songs on YouTube
- Member of a few self-betterment online groups
Timeline
Staff Member
Rehearsal Pro
06.2010 - 06.2011
Co-Op Student
Rehearsal Pro
11.2009 - 06.2010
High School Diploma -
Oakville Trafalgar High School
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