Work History
Education
Skills
Certification
AdministrativeAssistant
Oliver Igaya

Oliver Igaya

Retail Sales Professional
Winnipeg,MB

Work History

Cell Leader

Melet Plastics
02.2026 - Current
  • Coordinate daily workflow and monitor production output.
  • Ensure safety, quality standards, and accurate documentation.
  • Maintain organized inventory tracking and reporting.

Machine Tender Operator

Melet Plastic
05.2025 - 02.2026
  • Operated machinery to ensure consistent production quality and minimize downtime.
  • Monitored equipment performance, identifying areas for improvement in operational efficiency.
  • Conducted routine maintenance on machines to prevent breakdowns and ensure optimal functionality.

Owner

Retail Operator
06.2023 - 11.2024
  • Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
  • Managed to increased customer's trust in the area of mobile phone and personal computer services thru exercising full integrity and establishing strong customer relationship.
  • Analyzed market trends and competitor activities to identify opportunities for business growth.
  • Managed to maintain photocopy services of 500+ pages per day from different, regular and new customers who were satisfied with the store offer and services.

Accountant

DBP Service Corporation/ PAG-IBIG Fund
05.2019 - 05.2023
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Generate and transmit List of Approved/Disapproved Short term loan applications.
  • Provide the best customer service to both new and existing clients in relation to billing inquiries, service requests, suggestions and complaints.
  • Verify undistributed collections, validating accounts payable and sending notice to customers for their refunds

Retail Store Manager

PNG KWIK MART Limited
02.2013 - 01.2018
  • Managed daily store operations to ensure seamless customer experiences.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Enhanced employee productivity by fostering a positive work environment and supporting team development.
  • Coordinated with suppliers to maintain adequate stock levels and avoid shortages.
  • Improved store appearance by overseeing merchandising and display standards.
  • Reduced losses by 5% thru closed monitoring of expiry products and spoilage, and marketing/promoting said items at marked down price before the writes off period.
  • Achieved 11% increase in sale by ensuring stock availability, proper and visual merchandising.

Education

Vocational Course - Computer Hardware And Network Servicing

Int'l Skills and Training Center of The Phils.
Bocaue, Bulacan
10.2012

Bachelor's Degree - Engineering

Air Link International Aviation College
Pasay City, Philippines
05.1991

Skills

  • Customer Service & Sales Support Cash Handling & POS Systems Inventory Control & Stocking Merchandising & Product Displays Team Supervision & Staff Scheduling Store Operations & Loss Prevention Problem Solving & Conflict Resolution Microsoft Office (Word, Excel)

Staffs and Warehouse Management

Computer Literacy

Customer Service

Problem Solving Abilities

Leadership Experience

Organizational Skills

Collaboration Skill

Certification

  • Supervisory Development Program, TIME (Training Institute for Managerial Excellence Inc.), TDSI-Pampanga, Pampanga, Philippines
  • Career Service Professional Certificate, Civil Service Commission, Pampanga, Philippines
Oliver IgayaRetail Sales Professional