Dynamic Store Manager with a proven record in enhancing operational efficiency and customer service. Expertise in training, mentoring, and promoting staff, driving team success, and achieving measurable results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
AMF Resturants
New Braunfels, TX
09.2021 - Current
Supervised daily operations to ensure compliance with company policies and procedures.
Trained and mentored staff to enhance customer service and operational efficiency.
Implemented inventory management practices to reduce waste and make food orders easier.
Developed staff schedules to maintain optimal coverage during peak business hours.
Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
Developed systems to streamline labor calculation and management processes.
Facilitated professional growth of management team, successfully promoting 10+ shift leads and 4 co-managers, with 2 advancing to store manager roles.
Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree - Accounting,
Texas State University
San Marcos, TX
2028
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Food handlings
Accomplishments
Recruited over 15 successful new managers within one year.
Supervised team of 16 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.