Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oliver Alvarez Arevyan

East York

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 5 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Diligent problem-solver with resourceful approach to challenges and organized style. Excellent communicator with focus on results. Authoritative Lead Technician with 3 years overseeing smooth. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.

Overview

12
12
years of professional experience

Work History

AV Lead Technician

Impact Audio Visual
07.2019 - Current
  • Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
  • Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
  • Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
  • Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
  • Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Engaged with client communication and site meetings with project manager and coordinator.
  • Maintained on-site documentation Site Journal, drawings, staff attendance logs - among other records.
  • Rack building and Installed AV equipment, including AV conferencing equipment, distributed audio, digital signage, control systems.
  • Conducted reports following policies and procedures.

Owner

Two Kings Entertainment
06.2015 - 03.2018
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.

Missionary Volunteer

Church Of Jesus Christ Of Latter Day Saints
08.2011 - 09.2013
  • Enhanced community relationships by organizing and leading outreach programs.
  • Promoted spiritual growth among members through regular prayer sessions, bible studies, and support groups.
  • Improved cultural understanding by immersing in local customs and traditions, fostering mutual respect and collaboration.
  • Developed youth programs to engage younger members of the community, fostering a sense of unity and shared values.
  • Provided compassionate care to individuals facing personal challenges or crises, offering guidance and support when needed.
  • Collaborated with local leaders to identify pressing needs within the community, developing targeted initiatives to address them.
  • Implemented strategies for successful mission outreach to grow membership.

Education

No Degree - Marketing And Consumer Studies

UVM
Monterrey, Mexico
06.2015

Skills

  • Blueprint Reading
  • Support Documentation Composition
  • System Maintenance
  • Testing and Repair
  • Physical Conditioning
  • Customer Service
  • Team Leadership
  • Problem Solving
  • Training and Development

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

AV Lead Technician

Impact Audio Visual
07.2019 - Current

Owner

Two Kings Entertainment
06.2015 - 03.2018

Missionary Volunteer

Church Of Jesus Christ Of Latter Day Saints
08.2011 - 09.2013

No Degree - Marketing And Consumer Studies

UVM

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Oliver Alvarez Arevyan