Olive Lin
Toronto,Canada
Summary
Experienced in managing client accounts and streamlining processes within fast-paced environment, looking to transition into new field. Developed strong analytical and problem-solving skills, along with ability to coordinate projects and communicate effectively with diverse teams. Eager to apply these transferable skills to contribute to new and exciting opportunity
Overview
2
2
years of professional experience
Work History
Account Coordinator
GMAKS Consulting Services Inc.
Toronto, ON
09.2024 - Current
- Developed a grant proposal for the New Horizon Senior’s Program, successfully securing $17K to coordinate a financial wellness program for seniors to plan for retirement.
- Managed the social media team workflows for an awareness campaign targeting local small businesses, ensuring timely delivery of project.
- Coordinated a centralized repository for project deliverables, enhancing cross-team collaboration and reducing duplicate work.
- Contract
Marketing & Operations Coordinator
TC Wellness
Ottawa, ON
03.2024 - 05.2025
- Collaborated on the annual marketing plans of targeting healthcare professionals by integrating events, email campaigns and Shopify promotions to increase brand visibility, resulting in a 20% lift in event leads that are nurtured and ready for conversion.
- Audited drop-off rates and identified user retention gaps on collection pages, drafting ad-hoc reports and recommending a comprehensive filter system for 200+ items that improved product discoverability.
- Launched a segmented email campaign in HubSpot for Nurses Week, reaching over 1,000 clients and averaging a click through rate of 4.5% by sharing content that is easy to digest and engaging.
- Organized shipping logistics for all e-commerce and local delivery orders, streamlining fulfillment and improving customer satisfaction.
- Automated internal workflows and email sequences in HubSpot CRM, creating a system that significantly speed up insurance document and invoice processing for the whole team.
- Contract
E-Commerce Marketing Coordinator
MOSA
Remote
09.2023 - 04.2024
- Curated weekly “MOSA Mondays” promotional banners on landing and collection pages, leveraging cross-sell and upsell tactics to boost average order value by 47%.
- Redesigned B2B Partnership page to highlight brand sustainability and personal gifting options, generating 35+ corporate and retail web form inquiries.
- Optimized product metafields, collections, and CMS integrations to synchronize inventory and strengthen store branding.
- Designed branded packaging for eco-friendly candle products using Adobe Illustrator, securing placement in 15+ retail locations across Canada while strengthening retail pitches.
- Internship
Education
Bachelor of Science (B.Sc.) - Psychology
University of Waterloo
01.2024
Skills
- Microsoft Office Suite: Advanced knowledge in Word, PowerPoint, Outlook, and Excel
- Marketing & CRM HubSpot, SystemIO, and Klaviyo
- Tech: HTML, CSS, SQL, Excel (Advanced), WordPress Design: Canva & Adobe Cloud
- Hackathons: Climate Change-Maker Challenge 2023 (1st Place) & TechNova Waterloo 2024 (2nd Place)
Websites
Languages
French
Limited Working
Timeline
Account Coordinator
GMAKS Consulting Services Inc.
09.2024 - Current
Marketing & Operations Coordinator
TC Wellness
03.2024 - 05.2025
E-Commerce Marketing Coordinator
MOSA
09.2023 - 04.2024
Bachelor of Science (B.Sc.) - Psychology
University of Waterloo