OLIVE KABAHWEZA
BUSINESS MANAGEMENT
Mississauga,ON
Summary
Hardworking in stores with strong background assisting organization with daily tasks. Dedicated and adaptable when tackling various duties and offering help to staff. Upbeat and enthusiastic when accepting instructions with accurate follow through.
Overview
7
7
years of professional experience
2
2
Languages
3
3
years of post-secondary education
Work History
Voluntary Worker
Habitat For Humanity
Brampton, ON
05.2024 - 05.2024
- Collaborated with other volunteers to create a strong network of support for local organizations, increasing overall impact on the community.
- Provided support to individuals in need through regular volunteer work at homeless shelters, soup kitchens, and food banks.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Greeted visitors, answered questions and assisted with individual needs or requests.
Assistant Manager
Dolphin Suites
Uganda Kampala
02.2018 - 11.2018
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Ensure timely reporting for duty by all employees.
- Ensure that all the required items for the running of the day-today activities are sufficient.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Procurement and Stores Manager
KIDA
Uganda, Kampala
01.2017 - 12.2017
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Timely requisitioning, placing and follow up of all departmental orders to ensure efficient execution of work
- Quality check of the goods delivered.
- Ensure proper documentation of all the items received and issued out to the departments.
- Carry out stock taking, stock checking and stock auditing monthly.
- Plan, Prepare and organize for stock auditing exercise annually.
- Review and update the pre-qualified list of suppliers.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Bachelor's of Procurement And Logistics Management - Business Management
Nkumba University
Uganda 09.2007 - 04.2010
Skills
Adaptability and Dependability
Goal Setting
Administrative Support
Client relations strength
Documentation And Reporting
Multitasking Abilities
Relationship Building
Program Planning
Deadline Adherence
Interpersonal Communication
Adaptability and Flexibility
Team Collaboration
Timeline
Voluntary Worker
Habitat For Humanity
05.2024 - 05.2024
Assistant Manager
Dolphin Suites
02.2018 - 11.2018
Procurement and Stores Manager
KIDA
01.2017 - 12.2017
Bachelor's of Procurement And Logistics Management - Business Management
Nkumba University
09.2007 - 04.2010