Overview
Work History
Education
Skills
Certification
Timeline
Generic

OLIVE GORDON

Brampton,ON

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

OTG Management., Toronto Pearson Airport
, ON
03.2023 - Current
  • Greeted all guests warmly with an appropriate greeting
  • Assisted customers in order selection while offering suggestions and recommendations from the menu
  • Cleaned dining area in between guests
  • Resolved guest concerns to ensure guests were satisfied with service
  • Communicated clearly and positively with co-workers and management
  • Prepared the tables, laying out placemats and making sure the condiments were refilled, performing all other preparation tasks
  • Handled currency and credit transactions quickly and accurately
  • Correctly delivered customer's orders in a timely manner
  • Ensured that drinks and appetizers were delivered promptly and as requested
  • Upsold guests by promoting desserts, appetizers, and specialty drinks
  • Operated POS terminals to input orders, split bills and calculate totals
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations

Aircraft Groomer

Prime Flight, Toronto Pearson Airport
04.2024 - 05.2024
  • Dusted, wiped down and polished all surfaces in the galley, cockpit and lavatory areas.
  • Removed trash from aircraft cabins between flights.
  • Replaced seat covers, curtains, headrest covers and other fabric items as needed.
  • Stocked aircraft with blankets, pillows, magazines and other amenities prior to departure time.
  • Followed all company policies related to grooming standards for aircrafts.
  • Removed trash from receptacles and seat pockets and replenished aircraft supplies.
  • Cleaned tray tables and windows and rearranged magazines to be presentable.
  • Cleaned under seats by lifting seat cushions, removing debris, sanitizing, reassembling and arranging seatbelts.
  • Disinfected overhead compartments, food preparation stations and walls.

Personal Support Worker

Priority Healthcare Agency
Mississauga, ON
01.2023 - 03.2023
  • Helped clients with personal needs such as exercising and personal hygiene
  • Observed and documented client's behavior
  • Maintained client confidentiality at all times
  • Answer call bells
  • Assisted with ADLs
  • Light housekeeping duties as needed
  • Demonstrated companionship
  • Dementia assistance
  • Reported concerns to nurse supervisor to promote optimal care
  • Made beds, swept floors and sanitized surfaces to support activities of daily living
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs
  • Engaged with patients and families to provide emotional support and daily living instruction
  • Followed safe lifting and transferring techniques to transport residents
  • Worked closely with clinical staff to support therapeutic and behavioral plans

Student Nurse

Etobicoke General Hospital
Etobicoke, ON
09.2022 - 12.2022
  • Obtain and record patients' vital signs, intake and output, and blood glucose
  • Assist patients with activities of daily living
  • Follow isolation precautions and infection control procedures
  • Obtain sample for urinalysis and stool samples
  • Provided feeding and mobility assistance
  • Answer patient call bells to determine patient’s needs
  • Assisted with personal care such as bed bath, oral hygiene, hair care
  • Assisted nurse with medication administration
  • Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
  • Observed medical procedures to advance nursing knowledge and prepare for more challenging experiences.
  • Read and understood patient assignment list and reviewed charts to check for special conditions.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.

Personal Support Worker

Accela Staff INC
Toronto, ON
05.2022 - 11.2022
  • Facilitate client movement and daily care support
  • Assisted residents in completing activities of daily living, including personal hygiene, feeding, toileting, transferring, etc.,
  • Provided preventative care to residents by positioning and applying skin care treatments to prevent and treat sores
  • Answer patient call bells to determine patient’s needs
  • Observe and document patient's behaviors
  • Laundered clothing and bedding to prevent infection
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being

Personal Support Worker

Holland Christian Homes
Brampton, ON
02.2022 - 04.2022
  • Facilitate patient movement and daily care support
  • Coordinate care with other healthcare and support professionals
  • Helped clients accurately take medication
  • Observed and documented client behaviors
  • Maintained client confidentiality at all times
  • Completed light housekeeping duties in the facility
  • Assist with feeding and transfers where necessary
  • Reported safety hazards to supervisor
  • Bathing and grooming assistance

Warehouse Associate

Philcos Enterpriser Lt
Mississauga, ON
09.2021 - 11.2021
  • Attached clothing labels
  • Processed requests and supply orders and pulled materials to successfully prepare orders
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise
  • Maintained a clean work area
  • Participated in annual Inventory check
  • Cut & tape boxes
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
  • Examined packages and goods for damage and notified vendors of replacement needs
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment

Receptionist

MCI The Doctor’s Office
Brampton, ON
10.2020 - 08.2021
  • Greet and check in patients
  • Collect personal, medical, and insurance information
  • Schedule, reschedule, and verify patient appointments
  • Use CIS software to manage patient records and files
  • Uphold patient confidentiality
  • Recorded payment transactions and communicated outstanding balances to insurance companies and patients
  • Answer telephones to address questions and concerns
  • Screen and place patients in treatment rooms

Kitchen Helper (Volunteer)

Regeneration Outreach Community
Brampton, ON
05.2017 - 08.2018
  • Help prepare food and serve food
  • Establish and maintain a positive work environment
  • Cleared dirty dishes, refilled beverage glasses, cleaned tables, bring desserts and drinks
  • Resolves guest complaints effectively
  • Assisted other volunteers and chef when possible
  • Attend to new tables promptly to answer questions and take food or drink order
  • Observe tables to respond to requests and refill beverages promptly
  • Assist guests with finding items

Education

RPN diploma -

Centennial College of Applied Arts And Technology
Scarborough, ON
07.2025

Personal Support Worker -

Seneca College
04.2022

St. Marguerite D’youville SS
06.2021

Skills

  • Fast learner
  • Reliable
  • Great customer service skills
  • Responsible
  • Positive and friendly
  • Communication skills
  • Ability to work in a fast-paced environment
  • Work well under pressure
  • Patient Care
  • ADL Assistance
  • Documentation
  • POS operation
  • Strong Work Ethic

Certification

  • CPR
  • BLS
  • Food handlers
  • Smart serve

Timeline

Aircraft Groomer

Prime Flight, Toronto Pearson Airport
04.2024 - 05.2024

Server

OTG Management., Toronto Pearson Airport
03.2023 - Current

Personal Support Worker

Priority Healthcare Agency
01.2023 - 03.2023

Student Nurse

Etobicoke General Hospital
09.2022 - 12.2022

Personal Support Worker

Accela Staff INC
05.2022 - 11.2022

Personal Support Worker

Holland Christian Homes
02.2022 - 04.2022

Warehouse Associate

Philcos Enterpriser Lt
09.2021 - 11.2021

Receptionist

MCI The Doctor’s Office
10.2020 - 08.2021

Kitchen Helper (Volunteer)

Regeneration Outreach Community
05.2017 - 08.2018

RPN diploma -

Centennial College of Applied Arts And Technology

Personal Support Worker -

Seneca College

St. Marguerite D’youville SS
  • CPR
  • BLS
  • Food handlers
  • Smart serve

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