Olha Yevtushenko
Ottawa,ON
Summary
Data and administrative professional with IBM certification in Data Analysis and Visualization. Proficient in Excel, including PivotTables and dashboards, to deliver actionable insights and support business operations. Demonstrated ability to maintain data accuracy and prepare comprehensive reports in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Metro Inc.
01.2025 - 05.2025
- Processed high volumes of transactions while ensuring accuracy and attention to detail.
- Maintained accurate records by adhering to standardized procedures.
- Supported daily operations in a fast-paced environment, enhancing overall efficiency.
- Communicated effectively with customers and team members to resolve inquiries.
Customer Service Representative
Trio Inc.
Kharkiv, Ukraine
02.2021 - 03.2022
- Managed customer inquiries through phone and email to ensure prompt responses.
- Documented customer information and requests with high accuracy.
- Followed established workflows and service standards to enhance operational efficiency.
- Resolved issues while maintaining professionalism and data integrity.
Education
Junior Specialist's Diploma - Fine/Studio Arts, General
Professional Culture College
Ukraine06.2022
High School Diploma -
Lyceum Of Art's
Ukraine06.2020
Skills
- Microsoft Excel (PivotTables, formulas, basic dashboards)
- Data Entry & Data Accuracy
- Data Reporting & Documentation
- Record Keeping & Data Validation
- Administrative Support
- Attention to Detail & Time Management
- Customer Communication
- Process Adherence & Confidentiality
- Team Collaboration
- Adaptability
- Quick learner
Certification
- Introduction to Data Analytics
- Excel Basics for Data Analysis
- Data Visualization and Dashboards with Excel and Cognos
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Cashier
Metro Inc.
01.2025 - 05.2025
Customer Service Representative
Trio Inc.
02.2021 - 03.2022
Junior Specialist's Diploma - Fine/Studio Arts, General
Professional Culture College
High School Diploma -
Lyceum Of Art's