Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olha Tkach

Summary

Reliable and organized Sales Representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Representative position. Ready to help team achieve company goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

18
18
years of professional experience

Work History

Sales Representative

Delikatesy ML
06.2012 - 08.2023
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Handled orders, operated cash register, provided training for other team members.

Assistant Warehouse Manager

JV Vitmark-Ukraine LLC
04.2008 - 10.2011
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Accepted delivery of goods and signed the delivery notes or receipts
  • Reviewed established business practices and improved processes to reduce expenses.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

Sales Representative

JV Vitmark-Ukraine LLC
02.2006 - 03.2008
  • Communication with customers, provided customer service, suppled quotes and built a strong relationship between the customer and the Company.
  • Opened customer accounts by recording account information.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked with advertising department to maximize sale exposure.
  • Executing equipment listings and taking sale photos.
  • Participated in trade shows as required/requested.
  • Input data into internal database.

Education

Economics And Management - Marketing Management

East European University of Economics And Management
Cherkasy, Ukraine
01.2008

Skills

  • Systems and software expertise
  • Engaging with Diverse Customers
  • Sales consultation
  • Cash Handling
  • Product Knowledge
  • Loss Prevention
  • Territory Management
  • Attention to Detail
  • Documentation And Reporting
  • Team Leadership
  • Customer Retention

Languages

English
Limited Working
Ukrainian
Full Professional

Timeline

Sales Representative

Delikatesy ML
06.2012 - 08.2023

Assistant Warehouse Manager

JV Vitmark-Ukraine LLC
04.2008 - 10.2011

Sales Representative

JV Vitmark-Ukraine LLC
02.2006 - 03.2008

Economics And Management - Marketing Management

East European University of Economics And Management
Olha Tkach