Olha Popil
Halifax,NS
Summary
Results-driven professional with a focus on maintaining high standards of cleanliness and organization. Seeking an opportunity to apply my skills in creating orderly environments and delivering exceptional service. Eager to contribute to a collaborative team and make a positive impact on overall operational efficiency.
Overview
13
13
years of professional experience
Work History
Housekeeping, Laundry, Dishwasher Attendant
Hotel Roksolanochka
Zalishchyky, Ukraine
05.2020 - 06.2023
- Executed room and common area cleaning efficiently in accordance with hotel standards.
- Demonstrated attention to detail and promptly addressed guests' specific needs.
- Maintained a high standard of cleanliness and order in hotel rooms, adhering to company standards.
- Responded to guest requests for extra towels, blankets or other items.
- Inspected each room after housekeeping staff completed their work.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Adhered to work schedules and efficiently handled varying workloads during peak periods.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Followed established safety guidelines while operating equipment such as vacuum cleaners.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Maintained adequate levels of cleaning supplies for washing dishes.
Customer Service Cashier
Lidia Grocery Store
06.2010 - 07.2018
- Maintained a high level of professionalism when dealing with difficult customers
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Processed credit card transactions accurately and efficiently.
- Assisted customers with locating merchandise within the store.
- Handled customer complaints and inquiries in a courteous and efficient manner
- Provided exceptional customer service to ensure customer satisfaction
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
CHEIF ACCOUNTANT
Budkomfort Construction
10.2018 - 10.2022
- Monitored day-to-day activities related to accounts receivable and payable functions ensuring timely payments or collections were made
- Supervised staff members responsible for various aspects of the accounting cycle such as billing, invoicing
- Performed complex reconciliations of accounts payable and receivable, banking activity, and payroll records
- Prepared tax returns in accordance with relevant laws and regulations.
Education
Master of Science - Finance, Banking And Insurance
Chortkiv Institute of Entrepreneurship, Business
12-2023
Master of Science -
Berezhanskyi Agrotechnical Institute
Ukraine11-2010
Skills
- Critical Thinking
- Effective Cleaning
- Laundry Organization
- Multitasking and Prioritizing
- Professional and Courteous
- Guest Service and Support
- Health and Safety Compliance
- Work Planning and Organization
- Quality Assurance
- Adaptability
- Problem Solving
- Regulatory Compliance
- Stress Tolerance
- High Efficiency
- Strong Work Ethic
- Punctuality
- Cleaning and Sanitizing
- Kitchen Station Support
- Product Knowledge
- Retail Sales Customer Service
Timeline
Housekeeping, Laundry, Dishwasher Attendant
Hotel Roksolanochka
05.2020 - 06.2023
CHEIF ACCOUNTANT
Budkomfort Construction
10.2018 - 10.2022
Customer Service Cashier
Lidia Grocery Store
06.2010 - 07.2018
Master of Science - Finance, Banking And Insurance
Chortkiv Institute of Entrepreneurship, Business
Master of Science -
Berezhanskyi Agrotechnical Institute
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