Olha Polovynko

• Fostering a positive and productive work environment, motivating the salon team
• Greeting visitors and directing them to the appropriate person
• Addressing and resolving customer complaints and feedback, ensuring high levels of customer satisfaction
• Developing and maintaining relationships with clients, contributing to customer loyalty and retention
• Managing incoming calls, taking messages, and forwarding calls to the correct individuals
• Providing excellent customer service to all who interact with the office
• Handling appointment schedules and calendars
• Overseeing the salon's inventory of hair products, ensuring adequate stock levels and reordering as needed
• Maintaining a clean and organized salon environment

• Greeting guests upon their arrival and providing a hospitable welcome
• Recording client information in the company’s internal database and directing them to their designated rooms
• Receiving calls, conducting room reservations, and verifying existing bookings
• Processing customer payments and presenting them with the bill upon check-out
• Keeping the front desk neat, orderly, and sanitized at all times
• Inventory management
• Providing support and coverage for other team members as needed

Company Overview - designer and manufacture of agricultural machinery and drip irrigation equipment

• Interacting with customers to answer questions or providing product recommendations
• Customer orientation and ability to adapt/respond to different types of characters
• Order fulfillment, preparing and distributing documents
• Making appointments for the sales team, managing customer relationships, ensuring production levels are able to meet demand
• Product presentations on international exhibitions
• Responsible for updating and maintaining the company website and social media applications
• Document preparation for Customs brokers while export and import
• Scheduling and coordinating meetings
• Managing information flow in a timely and accurate manner
• Filing documents

• Teaching English to students of technical specialties