Olha Mandyuk
Toronto,ON
Summary
Dynamic and results-oriented Executive Director with a proven track record in leading bilateral organizations to success. Leveraging a solid background in event management and hospitality, I excel in orchestrating flawless events while fostering strong relationships with members, clients, and vendors. My strategic vision, coupled with a meticulous attention to detail, ensures the seamless execution of high-profile initiatives. With a commitment to innovation and excellence, I am dedicated to driving organizational growth, enhancing stakeholder engagement, and delivering unparalleled value.
Overview
11
11
years of professional experience
Work History
Executive Director
Canada-Ukraine Chamber of Commerce
09.2021 - Current
- Recruiting, promoting, and retaining new/existing members
- Enhancing value proposition and service offering for current members, especially in the field of GR, consulting, business services support etc
- Planning and executing CUCC events (Rebuild Ukraine Conferences - bi-lateral conference with 60 speakers and 400+ attendees, Annual General Meetings, Annual Golf Tournaments, Trade Shows and Trade Missions)
- Working with Canadian and Ukrainian Government Representatives and Agencies, Embassies and Foreign Trade Promotion Offices in respect of holding new trade missions, creating new tools and hosting promotional webinars and events
- Assisting businesses with finding partnerships in Canada and in Ukraine
- Creating and maintaining social media presence
- Organizing and running the Board of Directors Meetings every quarter.
Business Development Manager
MiB Healthcare
10.2016 - 08.2021
- Identifying and Developing Business Opportunities
- Establishing and nurturing relationships with clients, partners, and stakeholders
- Creating strategic plans to expand the business, increase revenue, and enter new markets.
- Negotiating Contracts and Deals.
- Acting as a representative of the company in various settings such as meetings, conferences, and presentations.
Business Development Manager
Park Hyatt Toronto
05.2015 - 07.2016
- Prospecting and recommending new target accounts
- Creating and implementing strategies to solicit new and repeat business
- Negotiating with clients to ensure that overall hotel revenue goals are maximized
- Developing and maintaining strong relationships with clients and guests
- Representing Park Hyatt Toronto at tradeshows, conventions and promotional events.
Group Sales Coordinator
Park Hyatt Toronto
09.2014 - 05.2015
- Responding to inquiries from established and prospective customers
- Creating proposals and contracts for programs and events
- Assisting in organization of seminars, business forums, business meetings, large room blocks and trade fairs
- Performing data mining activities to support sales team goals and objectives
- Coordinating with all departments to ensure successful execution of programs and events.
Assistant Manager
Thompson Toronto Hotel
07.2013 - 07.2014
- Planning, directing, and coordinating day to day operations to ensure achievement of exceptional guest service
- Controlling and maintaining procedures for guest security, emergencies, hotel accounting, credit control, and handling of financial transactions
- Working closely with other departments of the hotel to improve guest experience and foster cross departmental communication
- Managing and resolving guest complaints in a warm and positive manner to promote customer loyalty.
Education
Master of Hotel Management and Leadership -
Les Roches Marbella International School of Hotel Management
Marbella, Spain05.2012
Bachelor of International Business -
Cracow University of Economics
Cracow, Poland 06.2009
Skills
- Attention to Detail
- Organizational Skills
- Analytical Thinking
- Problem-Solving
- Special Events Planning
- Innovation and Creativity
- Departmental Coordination
- Relationship Building
- Vendor Relations
References
Available Upon Request
Timeline
Executive Director
Canada-Ukraine Chamber of Commerce
09.2021 - Current
Business Development Manager
MiB Healthcare
10.2016 - 08.2021
Business Development Manager
Park Hyatt Toronto
05.2015 - 07.2016
Group Sales Coordinator
Park Hyatt Toronto
09.2014 - 05.2015
Assistant Manager
Thompson Toronto Hotel
07.2013 - 07.2014
Master of Hotel Management and Leadership -
Les Roches Marbella International School of Hotel Management
Bachelor of International Business -
Cracow University of Economics
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