OLHA KYSYLYTSIA
Etobicoke,ON
Summary
Confidential correspondences and data entry. Time management and prioritization. Knowledge of medical protocols and terminology. Customer service and relationship management. Skills in working with documentation. Ability to work with people. Good immediate and long-term memory, sustained attention. Microsoft office proficiency. Fluent Ukrainian and Russian languages, English elementary level.
Overview
9
9
years of professional experience
Work History
Provision of Consulting Services on Social Security Issues
UNIQA Insurance Group
Kyiv, Ukraine
01.2021 - 07.2024
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Processed payments received from clients promptly according to established procedures.
Intern Obstetrician-gynecologist, Doctor's Assistant
Kyiv City Maternity Hospital 5
Kyiv, Ukraine
01.2021 - 06.2024
- Conducted physical assessments of patients including vital signs measurements, height and weight measurements, vision screenings.
- Answered phones and scheduled appointments for patients.
- Assisted doctors during surgical procedures by providing instrumentation and monitoring patient status.
Receptionist
Limited Liability Company "MKB Stanislaw"
Ivano-Frankivsk, Ukraine
01.2016 - 07.2017
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted with special projects assigned by management when required.
- Prepared welcome packages for new hires.
Education
Master of Science - Obstetrician-gynecologist
National Medical University Named After O. O. Bogomolets Department of Obstetrics, Gynecology And Neonatology of Postgraduate Education
Kyiv06-2024
Bachelor of Science - Doctor of Medicine
Bukovinian State Medical University
Ukraine, Chernivtsi01.2021
Skills
- Confidential correspondences and data entry
- Time management and prioritization
- Knowledge of medical protocols and terminology
- Customer service and relationship management
- Skills in working with documentation
- Ability to work with people
- Good immediate and long-term memory, sustained attention
- Microsoft Office proficiency
- Ukrainian, Russian and English languages
Timeline
Provision of Consulting Services on Social Security Issues
UNIQA Insurance Group
01.2021 - 07.2024
Intern Obstetrician-gynecologist, Doctor's Assistant
Kyiv City Maternity Hospital 5
01.2021 - 06.2024
Receptionist
Limited Liability Company "MKB Stanislaw"
01.2016 - 07.2017
Master of Science - Obstetrician-gynecologist
National Medical University Named After O. O. Bogomolets Department of Obstetrics, Gynecology And Neonatology of Postgraduate Education
Bachelor of Science - Doctor of Medicine
Bukovinian State Medical University
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