Olha Ionesku
Calgary
Summary
Responsible and attentive Customer service assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
Customer Service Assistant in Constructor Store
TC Epicentr
03.2018 - 02.2022
- Working with the goals and incomes set by the sales director
- Demonstration of the product, explaining the characteristics, capabilities and features
- Providing information on sales management by filling out reports
- Development of advertising activities
Project Manager
EMedia Works
01.2010 - 03.2011
- Team administaration
- Project data collection
- Website quality assurance
Reception Manager
Yoga Studio Namaste
09.2009 - 10.2010
- Reception of incoming calls and consultation of clients
- Registration of new clients and registration of subscriptions
- Maintaining customer support
- Providing clients with with necessary information
Education
Bachelor of Science - Computer System
Odesskii National University
Odessa05-2009
Skills
- Customer consultation and service
- Cash handling
- Complaint handling
- Presentation skills
- Creating sales reports
- Advanced technological skills
- Account management
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Customer Service Assistant in Constructor Store
TC Epicentr
03.2018 - 02.2022
Project Manager
EMedia Works
01.2010 - 03.2011
Reception Manager
Yoga Studio Namaste
09.2009 - 10.2010
Bachelor of Science - Computer System
Odesskii National University
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