Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olha Hutsol

Graphic Designer

Summary

Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering [Number]-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.

Overview

20
20
years of professional experience
2
2
Languages

Work History

Graphic Designer, Stationery Seller

Own Business
02.2021 - 11.2023
  • Design development and creation of original layouts for all types of printing products (business card, postcards, banners, menus for bars and cafes, stickers for shop windows and packaging).
  • Development of logos and layout of magazines, newspapers, books, and mach more.
  • Provided copying, printing, document scanning, bitching and lamination services.
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Provided customers with information on shipment amounts and cost of products through email or online support chat.
  • Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
  • Developed promotional strategies to increase awareness and achieve sales goals.
  • Upsold additional services and products to maximize sales opportunities.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Presented professional image consistent with company's brand values.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Stayed current on company offerings and industry trends.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Consulted with businesses to supply accurate product and service information.
  • Built relationships with customers and community to promote long term business growth.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Press Secretary, Graphic Designer

City Council
07.2016 - 10.2019
  • Wrote press releases, articles, news and other materials for the City Council website including.
  • Developed and implemented social media strategy to increase engagement and reach new audiences.
  • Managed media relations for organizations to produce successful results.
  • Creation of layouts of posters, flyers, postcards, banners, business cards for company employees

Art Director

Advertising Event Agency
06.2009 - 08.2012
  • Contributed to creative process through original ideas and inspiration.
  • Presented concepts, copy and art during internal and client reviews.
  • Implementation of projects, design development of printing products.
  • Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts.
  • Fostered highly communicative, collaborative team culture on visual product projects.
  • Oversaw implementation of editing, color correction and other post-production processes.
  • Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.
  • Carefully prepared design layouts into prepress files for offset, web and digital printing.
  • Search for customers, development of event concepts

Graphic Designer

Publishing House Golden Collection
04.2004 - 08.2007
  • Developed creative design for print materials, brochures, banners, and signs.
  • Creating magazine and newspaper layouts.
  • Completed final touches for projects such as images sizes and font selection.
  • Created digital image files for use in digital and traditional printing methods.
  • Met with customers to present mockups and collect information for adjustments.
  • Employed design fundamentals when selecting typography, composition, layout, and color in design work.
  • Utilized typography techniques to create compelling designs.
  • Created logos, illustrations and typography for various organizations.
  • Developed original designs for print media, magazines and newspapers.
  • Created artwork for product packaging and promotional materials.

Education

Prepress Specialist

Pre-print Training Courses
Ukraine, Kyiv
09.2005

Skills

    Image Manipulation

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Timeline

Graphic Designer, Stationery Seller

Own Business
02.2021 - 11.2023

Press Secretary, Graphic Designer

City Council
07.2016 - 10.2019

Art Director

Advertising Event Agency
06.2009 - 08.2012

Graphic Designer

Publishing House Golden Collection
04.2004 - 08.2007

Prepress Specialist

Pre-print Training Courses
Olha HutsolGraphic Designer