Olha Hutsol
Graphic Designer
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering [Number]-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Graphic Designer, Stationery Seller
Own Business
02.2021 - 11.2023
- Design development and creation of original layouts for all types of printing products (business card, postcards, banners, menus for bars and cafes, stickers for shop windows and packaging).
- Development of logos and layout of magazines, newspapers, books, and mach more.
- Provided copying, printing, document scanning, bitching and lamination services.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Developed promotional strategies to increase awareness and achieve sales goals.
- Upsold additional services and products to maximize sales opportunities.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Presented professional image consistent with company's brand values.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Stayed current on company offerings and industry trends.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Consulted with businesses to supply accurate product and service information.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Press Secretary, Graphic Designer
City Council
07.2016 - 10.2019
- Wrote press releases, articles, news and other materials for the City Council website including.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Managed media relations for organizations to produce successful results.
- Creation of layouts of posters, flyers, postcards, banners, business cards for company employees
Art Director
Advertising Event Agency
06.2009 - 08.2012
- Contributed to creative process through original ideas and inspiration.
- Presented concepts, copy and art during internal and client reviews.
- Implementation of projects, design development of printing products.
- Met aesthetic and technical criteria to complement design usability and enhance functionality with attractive layouts.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Oversaw implementation of editing, color correction and other post-production processes.
- Presented creative concepts to clients and implemented continual feedback to achieve client satisfaction.
- Carefully prepared design layouts into prepress files for offset, web and digital printing.
- Search for customers, development of event concepts
Graphic Designer
Publishing House Golden Collection
04.2004 - 08.2007
- Developed creative design for print materials, brochures, banners, and signs.
- Creating magazine and newspaper layouts.
- Completed final touches for projects such as images sizes and font selection.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Utilized typography techniques to create compelling designs.
- Created logos, illustrations and typography for various organizations.
- Developed original designs for print media, magazines and newspapers.
- Created artwork for product packaging and promotional materials.
Education
Prepress Specialist
Pre-print Training Courses
Ukraine, Kyiv09.2005
Skills
Image Manipulation
Logo Creation
Adobe After Effects
Digital Imagery
Logo Design
Graphic Design
Production Layouts
Visual Design
PC and Mac Platforms
Layout Design
Branding
Packaging Design
Presentation Design
Print Design
Working in Adobe Photoshop, Adobe Illustration, InDesign
Preparing layouts for printing
Timeline
Graphic Designer, Stationery Seller
Own Business
02.2021 - 11.2023
Press Secretary, Graphic Designer
City Council
07.2016 - 10.2019
Art Director
Advertising Event Agency
06.2009 - 08.2012
Graphic Designer
Publishing House Golden Collection
04.2004 - 08.2007
Prepress Specialist
Pre-print Training Courses