Olha Demianenko
Toronto
Summary
Results-driven Operations Manager with expertise in streamlining processes, enhancing team performance, and managing stakeholder relationships. Proven ability to optimize inventory management and drive sales growth through effective training and strategic planning.
Overview
7
7
years of professional experience
Work History
Assistance Retail Manager
Meaty Eats
06.2025 - Current
- Managed daily operations to ensure optimal customer service and satisfaction.
- Trained team members on product knowledge and sales techniques to enhance performance.
- Managed procurement processes to optimize supplier selection and contract negotiation.
- Conducted market research to assess supplier capabilities and pricing strategies.
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Assisted in preparing accurate sales forecasts to guide inventory management decisions.
- Implemented promotional displays to drive sales and increase product visibility in-store
- Collaborated with cross-functional teams to identify material requirements and improve inventory management.
- Coordinated schedules and appointments for team members, enhancing organizational efficiency.
Store Operations Manager
Meaty Eats
Toronto, ON
12.2024 - 06.2025
- Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Implemented employee training programs, improving team performance and customer service skills.
- Monitored sales trends and adjusted merchandising strategies to maximize product visibility.
- Developed schedules that ensured adequate staffing during peak hours, enhancing customer experience.
- Analyzed operational data to identify areas for process improvement and cost reduction.
Operations Administrator
Meaty Eats
Toronto, ON
05.2024 - 12.2024
- Assisted in training new staff on operational procedures and safety compliance.
- Streamlined administrative processes, enhancing overall productivity within the team.
- Supported budget tracking and expense reporting, contributing to financial accuracy.
- Composed, edited and prepared correspondence and other department documents.
Customer Sales Representative
Meaty Eats
Toronto, ON
12.2023 - 05.2024
- Developed strong product knowledge to effectively address customer inquiries and enhance sales conversations.
- Executed upselling techniques to increase average transaction values and improve overall customer satisfaction.
- Collaborated with team members to identify consumer trends and adjust sales strategies accordingly.
- Showcased excellent time management skills while juggling multiple tasks, prioritizing according to urgency.
Executive Assistance to the Head, Chernivtsi RSA
Chernivtsi Regional State Administration
Ukraine, Chernivtsi
10.2021 - 11.2023
- Facilitated cross-departmental collaboration to streamline administrative processes and improve efficiency.
- Analyzed policy performance metrics, ensuring alignment with governmental objectives and community needs.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Prepared annual data to determine metrics for operational performance.
Assistance to Branch Director, Oschadbank
Oschadbank, Chernivtsi Branch, Ukraine
Ukraine, Chernivtsi
06.2019 - 09.2021
- Managed executive calendars, meetings, and business correspondence.
- Coordinated communication between branch management, employees, and external stakeholders.
- Prepared reports, presentations, and meeting materials for senior leadership.
- Handled confidential information and supported day-to-day administrative operations.
Education
Master of Arts - Law
Yuriy Fedkovych Chernivtsi National University
Ukraine, Chernivtsi01.2019
Skills
- Administrative Support
- Operations Management
- Stakeholder Management
- Communication
- Reporting&Documentation
- Microsoft Excel&Power Point
- Time Management
- Project Coordination
- Team Coordination
Languages
English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Assistance Retail Manager
Meaty Eats
06.2025 - Current
Store Operations Manager
Meaty Eats
12.2024 - 06.2025
Operations Administrator
Meaty Eats
05.2024 - 12.2024
Customer Sales Representative
Meaty Eats
12.2023 - 05.2024
Executive Assistance to the Head, Chernivtsi RSA
Chernivtsi Regional State Administration
10.2021 - 11.2023
Assistance to Branch Director, Oschadbank
Oschadbank, Chernivtsi Branch, Ukraine
06.2019 - 09.2021
Master of Arts - Law
Yuriy Fedkovych Chernivtsi National University