Olha Bunevych
Edmonton,AB
Summary
Dynamic and customer-focused professional with experience at Zara, Inditex, excelling in customer service. Proven ability to enhance customer satisfaction through efficient service. Skilled in inventory management and problem-solving, ensuring a clean and organized shopping environment.
Overview
2
2
years of professional experience
Work History
Store Associate
Zara, Inditex
10.2024 - 08.2025
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing and cash handling. Operated opening/closing cash register, online/in-store returns/exchanges.
- Collaborated with operation team members to restock merchandise and maintain inventory levels on the sales floor. Had experience of work in the stockrooms as well.
- Trained new associates on store policies, procedures and customer service best practices.
- Checked pricing, scanned items, applied discounts.
- Answered questions about store policies and addressed customer concerns.
Produce Clerk (Salad Bar)
Loblaws City Market
04.2023 - 07.2025
- Conducted daily inventory and prepared fresh production according to the needs of the store.
- Ensured compliance with safety and sanitation standards in produce handling.
- Filled shelves according to the FIFO method.
- Monitored freshness of produce, removing expired items.
- Maintained inventory accuracy through regular stock checks and updates.
- Kept tidy and organized area to comply with cleanliness standards.
Education
Bachelor of Science - Philology
V.O. Sukhomlynsky National University
Mykolayiv, Ukraine05-2018
Skills
- Customer service
- Customer assistance
- Flexible schedule adaptability
- Time management mastery
- Interpersonal relationship building
- Returns and exchanges handling
- Team leadership
- Attention to detail focus
- Problem-solving acumen
- Organization
- Cash register operation
Timeline
Store Associate
Zara, Inditex
10.2024 - 08.2025
Produce Clerk (Salad Bar)
Loblaws City Market
04.2023 - 07.2025
Bachelor of Science - Philology
V.O. Sukhomlynsky National University
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