Olga Romo Loera
Rialto
Summary
Seeking a position as a Phlebotomy technician where I can utilize and expand my knowledge of blood collection techniques, patient care, and laboratory procedures. Demonstrated ability to maintain accuracy and attention to detail while working in high pressure environments. Excellent communication skills with a commitment to providing compassionate care and ensuring patient comfort. Highly adaptable and dedicated to continuous learning, with a strong desire to contribute to a collaborative healthcare team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeper
Toyota Arena
09.2024 - Current
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeper
Global Hire
11.2023 - 09.2024
- Performed duties in conjunction with housekeeping staff to enhance operational efficiency.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Managed consistent disposal schedule of trash and recyclables, avoiding buildup.
- Elevated customer satisfaction by maintaining impeccable cleanliness and expediting room turnovers.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Online Personal Shopper
Walmart
01.2021 - 05.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Greeted customers entering store to provide welcoming environment and friendly customer service.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Riverside, CA01.2025
Skills
- Strong interpersonal and communication skills
- Efficient critical thinking and active listening skills
- Proven time management capabilities
Certification
Phlebotomy Technician
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Toyota Arena
09.2024 - Current
Housekeeper
Global Hire
11.2023 - 09.2024
Online Personal Shopper
Walmart
01.2021 - 05.2023
Certificate - Phlebotomy
Phlebotomy Training Specialists
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