Olga Podolska

• Advised customers on custom doors and windows, handling specifications and accurate quoting.
• Assisted approximately 20 customers monthly with special millwork orders, ensuring accuracy and timely delivery.
• Maintained product knowledge and assisted team in meeting department sales goals.
• Completed supervisor training to prepare for leadership roles.

• Handled transactions with speed and accuracy in a busy retail environment.
• Maintained 100% drawer accuracy and ensured a positive checkout experience.
• Supported front-end team with returns and customer inquiries.

• Cleaned guest rooms to brand standards, reducing guest complaints and increasing satisfaction.

• Contributed to post-renovation cleaning, ensuring a smooth transition and improved guest experience at the hotel.

• Maintained detailed records of all personnel activities

• Progressed from waiter to deputy director, leading up to 25 staff members.
• Managed daily operations, budgeting, inventory, and staff scheduling.
• Ensured compliance with safety and quality standards in a fast-paced restaurant chain.