Olga Navarro Montoya
Beaumont,AB
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Experienced educator prepared for this role with strong background in academic research, curriculum development, and student mentorship. Focus on team collaboration and achieving results ensures adaptability to changing academic environments. Skilled in classroom instruction, scholarly writing, and fostering positive learning atmosphere. Known for reliability and ability to drive educational success through innovative teaching methods and collaborative projects.
Overview
13
13
years of professional experience
Work History
RELIGIOUS STUDIES
ST LUIS OF GONZAGA PARISH
05.2004 - 01.2010
- Served as a mentor and advisor for students seeking guidance on personal faith matters or potential career paths within the field of religious studies.
- Contributed to a positive school culture by regularly attending campus events, supporting student clubs related to religious studies, and serving as a resource for faculty members seeking guidance on incorporating faith-based themes into their own curriculum.
- Organized events such as field trips or guest speakers to provide students with unique opportunities for experiential learning related to religious studies.
- Created and implemented programs to promote philosophy and religious studies to students.
- Conducted regular evaluations of instructional materials to ensure they met changing educational standards and remained relevant for current topics in religious education.
- Promoted inclusion within the community by offering sign language interpretation at local gatherings, religious services, and cultural events.
- Promoted critical thinking skills through structured debates, problem-solving exercises, and case studies within the classroom setting.
CASHIER
WALMART
02.2004 - 06.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Toy Sales Associate
WALMART
02.2004 - 06.2006
- Processed transactions accurately and efficiently, ensuring a seamless checkout experience for customers.
- Maintained a high level of personal integrity and professionalism when representing the company in all interactions with customers, colleagues, suppliers, or other stakeholders.
- Supported promotional events by setting up displays, distributing marketing materials, and actively engaging with potential customers to generate interest in featured products.
- Completed daily tasks such as restocking shelves and updating price tags in accordance with company standards for presentation excellence.
- Assisted in inventory management, ensuring accurate stock levels for popular items during peak seasons.
- Contributed to a positive work environment by maintaining a clean, organized, and visually appealing sales floor.
- Developed loyal customer relationships by offering personalized shopping experiences based on individual preferences and interests.
- Enhanced store reputation for excellent service through attentive listening to customer needs and matching them with appropriate products.
- Communicated effectively with colleagues regarding shift priorities, goals, accomplishments, or concerns about the store''s performance or operations.
- Collaborated with team members to create eye-catching merchandise displays that drove customer interest and increased sales opportunities.
- Handled customer inquiries, complaints, and returns professionally, resolving issues promptly to maintain high satisfaction levels.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
TALENT RESOURCES PROFESSOR
ARKANOS
02.1997 - 06.2000
- Enhanced student engagement by developing interactive course materials and lectures.
- Conducted extensive research to contribute to academic knowledge in specialized field.
- Improved student comprehension with detailed explanations and real-world examples.
- Mentored students, guiding them through complex topics for academic success.
- Evaluated student performance to provide constructive feedback and support academic growth.
- Fostered a collaborative learning environment by encouraging open discussions.
- Improved classroom dynamics by implementing innovative teaching strategies.
- Reviewed academic material to ensure up-to-date and accurate information.
Education
Associate of Arts - DIGITAL MARKETING
ILLINOIS UNIVERSITY
ILLINOIS05-2025
Bachelor of Science - BUSINESS ADMINISTRATION
UNIVERSIDAD JORGE TADEO LOZANO
BOGOTA-COLOMBIA08-1997
Skills
- Religious Studies Knowledge
- Religious Texts Interpretation
Accomplishments
- Achieved succesful maps through effectively helping with new restocking
- Collaborated with team of 5 in the development of Christmas strategies.
- Resolved product issue through consumer testing.
Timeline
RELIGIOUS STUDIES
ST LUIS OF GONZAGA PARISH
05.2004 - 01.2010
CASHIER
WALMART
02.2004 - 06.2006
Toy Sales Associate
WALMART
02.2004 - 06.2006
TALENT RESOURCES PROFESSOR
ARKANOS
02.1997 - 06.2000
Associate of Arts - DIGITAL MARKETING
ILLINOIS UNIVERSITY
Bachelor of Science - BUSINESS ADMINISTRATION
UNIVERSIDAD JORGE TADEO LOZANO
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