Olga Kundilivskaya
Abbotsford,BC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in different industry's. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Sales Associate
Vestis Fashion Group
2022.09 - 2023.05
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
Stylist Guide
Indochino
2021.01 - 2022.09
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
Assistant Office Manager
Freshly Roasted Coffee
2019.02 - 2020.03
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Recorded expenses and maintained accounting records.
- Offered technical support and troubleshot issues to enhance office productivity.
Event Coordinator
Willingdon Church
2015.03 - 2020.03
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
Bachelor of Science - Social Service Worker
Kuban State University
Russia 06.2006
Skills
- Office Administration
- Customer Service Management
- Reliability and Dedication
- Improve Patient Care
- Billing Issue Resolution and Support
- Customer Relations
- Microsoft Word
- Active Listening
- Business Development Understanding
- Senior Leadership Support
- Office Equipment Proficiency
- Multi-Line Phone Talent
- Excellent People Skills
- Time Management
- Social Perceptiveness
- Verbal Communication
- Teamwork and Collaboration
Photography, Videography
I have passion in visual art, can be your representative in social media by making creative content.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Associate
Vestis Fashion Group
2022.09 - 2023.05
Stylist Guide
Indochino
2021.01 - 2022.09
Assistant Office Manager
Freshly Roasted Coffee
2019.02 - 2020.03
Event Coordinator
Willingdon Church
2015.03 - 2020.03
Bachelor of Science - Social Service Worker
Kuban State University
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