Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Freelance Game Tester
Lionbridge Games
06.2024 - Current
Followed procedural protocols for determining content functionality and quality.
Collaborated with team members to test multi-player content during quality assurance tasks.
Conducted usability tests to identify areas for improvement in game navigation and user experience design.
Sales Associate
Individual Entrepreneur Borodulina
10.2006 - 01.2008
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged in friendly conversation with customer to better uncover individual needs.
Did everyday bookkeeping
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
National Library Named After Katanov
09.2005 - 10.2006
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Learned duties for various positions and provided backup at key times.
Education
Incomplete University Degree - Arts
Khakassian State University
05.2004
High School Diploma -
School Number 13
06.2002
Skills
Computer Proficiency and Microsoft Office
Expert in Videogames
Customer Needs Assessment
Organization
Payment Processing
Dispute Mediation
Information Analysis
Cash Register Operation
Customer Service
Reliable and Responsible
Flexible Schedule
User experience evaluation
Languages
English
Full Professional
Russian
Native or Bilingual
French
Elementary
Certification
Haidresser, Professional College - 2005
Timeline
Freelance Game Tester
Lionbridge Games
06.2024 - Current
Sales Associate
Individual Entrepreneur Borodulina
10.2006 - 01.2008
Cashier
National Library Named After Katanov
09.2005 - 10.2006
High School Diploma -
School Number 13
Incomplete University Degree - Arts
Khakassian State University
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