Olga Belitckaia

- Collaborated with internal and external stakeholders to standardize and implement operational processes, ensuring seamless cargo flow.

- Successfully managed service delivery for VIP clientele, overseeing transloading, drayage management, and inland transportation.

- Provided analytical insights and proactive recommendations for international container shipments, contributing to both day-to-day improvements and strategic enhancements.

- Enhanced KPI reporting through the utilization of data visualization platforms, improving reporting accuracy and facilitating data-driven decision-making.

- Conducted hands-on training and mentorship for team members, equipping them with the skills to perform tasks independently.

- Produced comprehensive visibility reports within the CRM system, covering inbound containers, KPIs, and trend analyses.

- Offered operational support while meticulously overseeing account activities to uphold and strengthen overall company performance.

- Cultivated and sustained valuable business relationships within designated territories, spanning Canada (British Columbia and Alberta) and the USA (Seattle and Portland).

- Demonstrated a keen ability to discern and address customer needs effectively, showcasing strong problem-solving skills.

- Ensured meticulous data management and accuracy within the CRM system, adhering to the highest data quality standards to support informed decision-making.

- Proactively managed and responded to incoming sales inquiries with a keen understanding of customer needs, contributing to increased client satisfaction.

- Identified and reported on potential new accounts and lucrative business opportunities, demonstrating a strategic approach to business development.

- Crafted precise and tailored quotations aligned with customer requirements and company services, showcasing strong negotiation and communication skills.

- Cultivated and fostered strategic partnerships with distributors in the designated territory, proactively identifying growth opportunities.

- Established enduring relationships with Key Opinion Leaders in the Medical Community, elevating awareness of Company products and training offerings.

- Represented the company at professional seminars and workshops, effectively promoting J&J Medical Products.

- Demonstrated exceptional territory management skills, consistently achieving regional sales goals.

- Effectively managed and expanded a dedicated sales territory, fostering growth and client engagement.

- Cultivated enduring relationships with regional distributors, playing a pivotal role in achieving organizational objectives.

- Ensured customer satisfaction through diligent follow-up, reinforcing a commitment to exceptional service.

- Provided supervision and guidance to new team members, contributing to the development of a cohesive and high-performing team.