Olga Aderey
Stouffville,Ontario
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Accomplished Retail Sales Consultant possessing exceptional customer service skills to close the sale.
Overview
23
23
years of professional experience
Work History
Administrator/Bookkeeper
Complete Security Solution Ltd.
08.2015 - Current
- Oversaw all computer-related responsibilities, including maintaining proficiency in Microsoft Office suite for efficient company operations
- Filing/Bookkeeping using Quick Books and Word Document
- Managed payroll processes for employees, ensuring accurate and timely payments.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Entered and maintained departmental records in company database.
- Collected, arranged, and input information into database system.
- Skilled at working independently and collaboratively in a team environment.
Manager Operator
High Energy Spa Inc.
01.2014 - 08.2015
- Initiated sales and marketing
- Trained staff
- Conducted daily phone calls
- Scheduled appointments.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Accomplished multiple tasks within established timeframes.
- Organized and detail-oriented with strong work ethic.
Sales Associate
Damiani Jewelers Ltd.
01.2001 - 07.2003
- Initiated and finalized sales of jewelry and watches
- Developed and nurtured client relationships through effective telephone communication
- Collaborated with suppliers and workshops to facilitate smooth operations and maintain strong partnerships
- Oversaw repairs and special orders
- Merchandise presentation and inventory cases
- Maintained display by keeping them clean and presentable
- Assisted co-workers/management with daily tasks
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Used in-store system to locate inventory and place special orders for customers.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Ontario Secondary School Diploma -
Western Technical-Commercial School
Toronto, Ontario01.2003
Skills
- Strong leadership, interpersonal and organizational skills
- Meticulous perfectionist with flawless work ethic
- Quick and enthusiastic learner
- Notable proficiency in computer skills
- Customer Service
- Scheduling
- Employee Supervision
- Work Planning and Prioritization
- Bookkeeping
- Friendly, Positive Attitude
- Inventory Tracking and Management
- Payroll Administration and Timekeeping
- Records Organization and Management
Languages
English
Russian
Ukrainian
Hebrew
References
- Jim Arvanitopoulos, Complete Security Solutions Ltd., General Supervisor, (416) 434-7060, 235 Searle Ave., Toronto, ON, M3H 4B9
- Elena Myslinskaya, High Energy Spa Inc., Owner, (416) 747-7892, 155 Toryork dr., North York, ON, M9L 1X9
- Carlos Ferrary, Damiani Jewellers Ltd., Store manager, (905) 417-9999, 15 Jevlan Dr., Woodbridge, ON, L4L 8C2
Timeline
Administrator/Bookkeeper
Complete Security Solution Ltd.
08.2015 - Current
Manager Operator
High Energy Spa Inc.
01.2014 - 08.2015
Sales Associate
Damiani Jewelers Ltd.
01.2001 - 07.2003
Ontario Secondary School Diploma -
Western Technical-Commercial School
Similar Profiles
Ruvym KovalenkoRuvym Kovalenko
Warehouse Assistant/Parts Delivery Driver at REECE- Complete Security SolutionWarehouse Assistant/Parts Delivery Driver at REECE- Complete Security Solution
ABDUL SAMAD MAJAABDUL SAMAD MAJA
Security Guard at Complete Security SolutionSecurity Guard at Complete Security Solution
Saroj AdhikariSaroj Adhikari
PC Technician at GURU Complete SolutionPC Technician at GURU Complete Solution