Olesia Nevmerzhytska
Summary
Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Has latte art skills and solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
5
5
years of professional experience
Work History
Barista/Server
Louis Bon Bon Cafe & Patisserie
04.2024 - Current
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Used POS system to accurately enter orders and process payments.
- Cultivated warm relationships with regular customers.
Barista
Kava Avenue
10.2021 - 12.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Maintained a clean and organized workspace for optimal productivity and safety.
Bartender Shift Manager
Coffee&Coffee
02.2019 - 07.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Education
Comprehensive School of The I-III Degrees N°20
06.2016
Skills
- Opening and closing duties
- Cash Handling
- Cleanliness
- Friendly and outgoing
- Espresso machine operation
- Coffee expertise
- Inventory Management
- Latte art
Languages
English
Polish
Ukrainian
Timeline
Barista/Server
Louis Bon Bon Cafe & Patisserie
04.2024 - Current
Barista
Kava Avenue
10.2021 - 12.2022
Bartender Shift Manager
Coffee&Coffee
02.2019 - 07.2021
Comprehensive School of The I-III Degrees N°20
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