Hi, I’m
Olena Volf
Longueuil,QC, Canada
Summary
Talented Operations Manager and ERP integrator with 7+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business processes and implementing ERP system.
Overview
10
years of professional experience
Work History
Sumix Corporation
Operations Manager / ERP Integrator
09.2021 - 08.2023
Job overview
- Implemented Odoo 12 Community.
- Trained the team, created video tutorials and documentation.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Sumix Corporation
Purchasing and Logistics Manager
06.2017 - 08.2021
Job overview
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
- Analyzed budgets to minimize expenses without sacrificing quality
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Reviewed established business practices and improved processes to reduce expenses.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Sumix Corporation
QA Engineer & Technical support engineer
05.2013 - 06.2017
Job overview
- Assisted customers in identifying issues and explained solutions to restore functionality.
- Documented support interactions for future reference.
- Used ticketing systems to manage and process support actions and requests.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Configured and tested new software, firmware and hardware.
- Broke down and evaluated user problems, using test scripts and personal expertise.
- Researched and identified solutions to technical problems.
Education
National Technical University of Ukraine "KPI"Kyiv, Ukraine
Bachelor of Science from Electronics
02.2013
Skills
- Odoo implementation
- Business Process Improvement
- Manufacturing Resource Planning
- Inventory Management
- Quality Assurance and Control
- Purchasing and Procurement
- Productivity Improvement
Additional information
Languages:
English: Upper Intermediate
Ukrainian: Native
Russian: Native
Timeline
Operations Manager / ERP Integrator
Sumix Corporation
09.2021 - 08.2023
Purchasing and Logistics Manager
Sumix Corporation
06.2017 - 08.2021
QA Engineer & Technical support engineer
Sumix Corporation
05.2013 - 06.2017
National Technical University of Ukraine "KPI"
Bachelor of Science from Electronics
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