Olena Ostapenko
Regina,SK
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
13
13
years of professional experience
Work History
Online Store Manager
GZ Store
04.2022 - Current
- Responded to internet inquiries in timely matter.
- Managed social media accounts to retain existing relationships and grow share of business.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Updated company website with deals and product packages.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Organized promotional events and interacted with community to increase sales volume.
Sales Associate
GZ Store
06.2011 - 03.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about product properties. Helped with individual selection of care products.
Education
High School Diploma -
Lyceum No. 8 of Obolon District
Kyiv07.2002
Skills
- Stocking
- Customer service oriented
- Sales Development
- Time Management
- Product Recommendations
- Reliable and punctual
- Problem-solving skills
- Inventory Control
- Ability to work in team
- Verbal/written communication
- Ability to work in dynamic and fast paced environment
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working
Timeline
Online Store Manager
GZ Store
04.2022 - Current
Sales Associate
GZ Store
06.2011 - 03.2022
High School Diploma -
Lyceum No. 8 of Obolon District
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