Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olena Litvinova

Toronto,ON

Summary

Driven and self-motivated Event and Sales Manager with over 9 years of experience in both corporate and social markets for well-established luxury venues. Have a proven record in client relations, negotiation, and event execution.

Overview

9
9
years of professional experience

Work History

Sales and Catering Manager

Four Seasons Hotels and Resorts
12.2019 - Current
  • Successfully managing and executing luxury high profile events from creating project plans, logistics and design to ensure event runs like a well oiled machine
  • Developing and prospecting new accounts, maintaining and retaining strategic relationships with existing and new clients from luxury sectors
  • Successfully leading, and managing cross-functional teams (food and beverage, banquets and stewarding) to execute high profile social and corporate events
  • Exceeding guest's expectations and building strong rapport resulting in $2,600,000 annual incremental value.
  • Trained and mentored both permanent and temporary staff members.
  • Hired and trained both permanent and temporary staff members.

Part Time Professor

Seneca College of Applies Arts and Technology
09.2021 - Current
  • Designing and implementing course program/content and schedules, developing communication materials to capitalize on students' resources and skills
  • Lecturing various hospitality courses and communicating the material effectively with students from diverse backgrounds, providing academic counseling.

Sales and Catering Representative

Four Seasons Hotels and Resorts
06.2017 - 12.2019
  • Successfully selling banquet space and executing high profile events within a short time in a fast pace environment
  • Attended industry conferences and engaged in outbound email prospecting to increase lead generation efforts by 9% per year
  • Increased the numbers of referred clients by 6% per year.

Sales and Marketing Coordinator

Omni King Edward Hotel
04.2015 - 06.2017
  • Designed and implemented targeted social media marketing campaigns
  • Coordinated the development, production, and distribution of promotional and collateral materials to support marketing and sales programs
  • Assisted with the development and management of the marketing budget.

Education

College Diploma - Hotel and Restaurant Management

Seneca Polytechnic
Toronto, Canada
01.2015

Master of Arts - Teaching

Scovoroda Kharkiv Pedagogical University
Kharkiv, Ukraine
01.2012

Skills

  • Rapport Building
  • Budget Management
  • Business Development
  • Experienced in Salesforcecom

Timeline

Part Time Professor

Seneca College of Applies Arts and Technology
09.2021 - Current

Sales and Catering Manager

Four Seasons Hotels and Resorts
12.2019 - Current

Sales and Catering Representative

Four Seasons Hotels and Resorts
06.2017 - 12.2019

Sales and Marketing Coordinator

Omni King Edward Hotel
04.2015 - 06.2017

College Diploma - Hotel and Restaurant Management

Seneca Polytechnic

Master of Arts - Teaching

Scovoroda Kharkiv Pedagogical University
Olena Litvinova