Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olena Kraynikova

Edmonton,AB

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

8
8
years of professional experience

Work History

Sales Manager

Obolon
02.2015 - 09.2017
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Established and cultivated solid business relationships with new or existing customers.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Sales Manager

Obolon
05.2009 - 03.2012
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Education

MBA - Economics And Business Administration

Inter - Regional Academy of Personnel Management
Izmail, Ukraine
01.2010

Skills

  • Account Management
  • Order Management
  • Sales Planning
  • Business Planning
  • Sales Operation
  • Territory Sales Management
  • Sales Tracking

Languages

Ukrainian
Full Professional
Russian
Full Professional
English
Limited Working

Timeline

Sales Manager

Obolon
02.2015 - 09.2017

Sales Manager

Obolon
05.2009 - 03.2012

MBA - Economics And Business Administration

Inter - Regional Academy of Personnel Management
Olena Kraynikova