Olena Kovalenko
Vancouver,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Volunteer Clerical Assistant
Impact North Shore
North Vancouver, BC
09.2023 - Current
- Answered phone calls and emails from customers in a professional manner.
- Greeted visitors at the front desk in a friendly and helpful manner.
- Attended workshops related to office procedures and best practices.
Front Counter Attendant
Bad Dog Bread bakery
North Vancouver, British Columbia
08.2024 - 12.2024
- Organized merchandise displays to attract more customers.
- Greeted customers warmly and provided excellent customer service.
- Processed transactions accurately and efficiently using a cash register.
- Experience operating POS systems.
Customer Service Cashier
Malva Hotel
Melniky Ukraine, Cherkasy Region
05.2015 - 02.2022
- Greeted customers and provided friendly customer service.
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the Hotel.
- Provided excellent customer service by helping customers locate items they were looking for.
- Assisted co-workers with tasks as needed to ensure smooth operations .
- Built loyal clientele through friendly interactions and consistent appreciation.
Education
High School Diploma -
High School
Kyiv, Ukraine06-1982
Skills
- Customer Service
- Proficient in using Square for processing sales, managing inventory, and generating reports
- Dedicated Team Player
- Verbal Communication
- Positive Attitude
- Resourceful
Timeline
Front Counter Attendant
Bad Dog Bread bakery
08.2024 - 12.2024
Volunteer Clerical Assistant
Impact North Shore
09.2023 - Current
Customer Service Cashier
Malva Hotel
05.2015 - 02.2022
High School Diploma -
High School
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