Olena Kliuchkei
Kingston,ON
Summary
Proven reliability and organizational prowess, contributing to team success and operational efficiency.
Bringing positive attitude and strong teamwork skills to kitchen environment. Knowledge of food safety and sanitation practices combined with ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to high-quality dining experience. Fluent in multiple languages, including Arabic and Ukrainian, showcasing strong communication and relationship-building skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Private Company
01.2020 - 09.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Listened to customer needs and desires to identify and recommend optimal products.
Cook
Private Company
03.2011 - 07.2016
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Grocery Clerk
Silpo
08.2001 - 10.2005
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
Education
College Diploma - Textile Technology
Професійно Технічне Училище №36
Ukraine 01-1997
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Fluent in : Arabic, Ukrainian, Russian, English (Beginner level)
- Organization
- Reliable and responsible
- Time management
- Retail sales
- Reliability and punctuality
- Attention to detail
- Relationship building
Languages
English
Limited Working
Arabic
Professional Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Certification
- Food Handler Certificate (Canadian Institute of Food Safety) 2024
Timeline
Retail Sales Associate
Private Company
01.2020 - 09.2023
Cook
Private Company
03.2011 - 07.2016
Grocery Clerk
Silpo
08.2001 - 10.2005
College Diploma - Textile Technology
Професійно Технічне Училище №36
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