
▪︎ Experienced: dynamic professional with extensive experience in customer service, team management, boating and water sports. Many years of experience as a waitress, restaurant manager/ maitre'd, Airbnb host, barista and mixologist.
▪︎ Certified: hold a commercial boating license, certified in First Aid, Search and Rescue, and safe boating practices.
▪︎ Hard-working: very proficient at working in fast-paced environments to meet deadlines, team player, and happy to jump into a variety of different roles to achieve a common goal.
▪︎ LinkedIn: https://ca.linkedin.com/in/olena-khytko-07999549
Experience:
▪︎ Decoration & setup of luxury AirBnB
▪︎ Ordering supplies & re-stoking inventory
▪︎ Housework, cleaning & changing sheets (with minimal time between bookings)
Proven Customer Satisfaction:
▪︎ 5 star customer reviews from a 100% of my clients to date, with positive reviews for cleanliness, communication, customer service and decoration
Experience:
- Partaking in numerous rescue deployments, both on land and water.
Relevant training:
-Swift Water Rescue Course
-Technical Search Specialist (TEEX, Texas, USA)
-Heli rescue, rappelling, first aid, drone operation, operation of search equipment
Experience:
▪︎ First Class Constable - 8 years of service
▪︎ Mentorship with Police Marine Unit 2024
Relevant training (2024):
- SVOP (Small Vessel Operator Proficiency):
Theoretical knowledge required for operating small commercial vessels.
- ROCM (Restricted Operator Certificate for Maritime Radio):
Certification for operating a marine VHF radio on a vessel.
-SDBVS (Small Domestic Vessel Basic Safety) / MED-A3 (Marine Emergency Duties): Safety requirements for crew members on small, non-pleasure vessels.
Experience as Manager:
- Maitre'd and Manager for up to 10 staff
- Managing staff roles and assignments
- Handling customer complaints and staff dispute resolution
- Managing nightly till and cash reports
- Supervising start of shift set up and end of shift clean up
Experience as Waitress:
- Waitressing
- Mixology
- Coffee Making
Experience:
▪︎ Waitressing and drink service at large events
▪︎ Pre event setup and post event cleanup
▪︎ Safe Boating Practices
▪︎ First Aid
▪︎ Water Sports
▪︎ Customer Service
▪︎ Dispute Resolution
▪︎ Organization Skills
▪︎ PADI Rescue Diver Certified
▪︎ Capable of instructing and leading:
Kayaking, paddle boarding, snorkeling, yoga, hiking, and numerous other water and land-based sports.