Olena Chaika
Vaughan
Summary
Customer Service Representative as an individual and in teams.
I have worked for 15 years as a lawyer, which taught me logical as well as creative thinking and problem solving. My experience of working in teams taught me how to keep positive group dynamics. I respect the work of other people and their efforts. I'm positive and optimistic.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Sales Assistant
Designer Row
12.2023
- Customer service, cash register
Sales Assistant
Kalina store
07.2023
- Customer service, cash register
Sales Assistant
Jewelry store
02.2023 - 04.2023
- Customer service, cash register
Member of real estate registration committee
08.2017 - 02.2023
- Legalizing/Registering Real Estate: apartments, houses, land plots, etc.
Leading Legal Advisor
City Department of Housing and Communal Services
01.2015 - 08.2017
- Representation of interests in arbitration court and court of general jurisdiction
Lead legal adviser
Zaliv Shipyard JSC
01.2008 - 09.2015
- Representation of interests in arbitration court and court of general jurisdiction
Sales Assistant
Jewelry store
02.2006 - 01.2008
- Customer service, cashier
Education
Master's Degree in Law -
Lviv State University of internal affairs
01.2009
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Sales expertise
- Complex Problem-Solving
- Point of sale operation
- Customer Needs Assessment
- Organization
- Flexible Hours
- Team Leadership
- Organizational Skills
- Sales and Promotions
- Teamwork and Collaboration
- Multitasking Abilities
Certification
Standard First Aid certification, Toronto First Aid Certification Inc., 2023
Languages
English (intermediate)
Polish
Russian
Ukrainian
Administrativeskills
- Microsoft Office proficiency
- Organised and efficient at maintaining all the documentation and office files accurate and updated in digital and printed formats, as well as incoming and outgoing mail, e-mail and calls
Customerserviceskills
Flexible to accommodate the needs of the organization. Experienced in providing great service to diverse customers through polite and respectful communication, which includes careful listening, contributing to strong problem solving as well as de-escalation skills to prevent potentially difficult situations.
Timeline
Sales Assistant
Designer Row
12.2023
Sales Assistant
Kalina store
07.2023
Sales Assistant
Jewelry store
02.2023 - 04.2023
Member of real estate registration committee
08.2017 - 02.2023
Leading Legal Advisor
City Department of Housing and Communal Services
01.2015 - 08.2017
Lead legal adviser
Zaliv Shipyard JSC
01.2008 - 09.2015
Sales Assistant
Jewelry store
02.2006 - 01.2008
Master's Degree in Law -
Lviv State University of internal affairs
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