Olena Bondarenko
Toronto,ON
Summary
An experienced warehouse specialist with a strong background in inventory checks, supply chain, quality control, and delivery coordination. Solid knowledge of testing methodology, procedures, standards, inspection, and operations within manufacturing, production, and technical industries
Overview
16
16
years of professional experience
Work History
Quality Assurance Specialist
Positive Fulfillment Services Ltd. Pharmilink
Toronto, ON
04.2018 - 09.2022
- Quality Control Assurance
- Monitored warehouse operations to ensure quality & operational procedures are followed according to GMPs
- Checked, inspected, and counted incoming materials for damages and discrepancies pre-verified components packing and provided accuracy of checks, records, and inspections of C&S records as well as timely completion of the production documents and reporting performance checks, PMF forms, SPC Seal
- Test
- Minimized time of packing by reorganizing the procedure of red message processing
- Participated in pre-production planning, conducted sampling routines, documented findings, and tracked trends (Elanco, Buyer and Abbott products)
- Increased customer satisfaction rate by investigating all customer complaints, conducting RCAs with the team, and issuing complaint responses on time
- Trained up to 30 pickers and packers in updates, policies, SOPs and forms to make sure there is no gap in a food safety system
- Performed quality checks for damage of Covid-19 test kits during the lockdown and also received goods with bills-of-lading and receiving slips
- Built positive relations within the company by cooperating with internal departments, vendors, suppliers, and stakeholders
- Loaded, unloaded, sorted, examined and identified incoming parts due to serial number, purchase order, and other specifications as required.
Inventory Clerk/Customer Service
COSTCO
Mississauga, ON
01.2017 - 01.2018
- Was responsible for weekly inventory checks and daily control of the frozen products ‘amounts
- Ensured quality of finished products by the in-process line inspection
- Prepared sanitation, condition and production reports, and provided data in daily report forms, Excel spreadsheets, and SOP
- Created a physically feasible work environment by using guidelines, lean tools, and internal programs
- Prepared and presented information for customers about new products and releases.
Customer Service and Inventory Clerk
Valu-Mart
Etobicoke, ON
01.2015 - 01.2017
- Maintained strict control over inventory levels and performed order processing, purchasing and cash control in order to meet internal and external demand
- Prepared reports and investigation documentation of causes of lost or damaged shipments and other matters daily
- Communicated all delays or variances in inbound/outbound freight to the appropriate parties.
Warehouse Associate/Inventory Clerk
GM Delivery Ltd
Toronto, ON
01.2014 - 01.2015
- Was responsible for daily check of expired food products
- Received and stowed inventory, picked and packed orders, loaded boxes into trucks for shipment
- Oversaw warehouse operations on breakdowns within operational processes, ensuring proper auditing
- Operated carts, hand trucks, forklifts, order pickers, and other equipment to move merchandise.
Store Manager
01.2007 - 01.2012
- Was secured that the store is operating optimally and report to Operations Manager in Head Office should an issue arise
- Cleanliness of the departments
- Was it maintained adequate inventory and stock based on monthly sales
- Organized products based on expiry dates and promotions
- Was to solve daily operations issues
- Maintain strong relationships with customers and brand representatives to meet their requirements
- Was to create staff schedules that meet the stores needs
- Ensure that the working environment is safe, professional, and productive for staff and customers
- Was deal with employee issues accordingly and confidentially
- Develop and build the new candidates into strong team players
- Provide product and development training and coach 15-20 for employees monthly
- Health and Safety.
Education
BA - Business Economics
University of Economics and Management
2006
Diploma - Logistics and Marketing
Donetsk Economics College
1991
References
REFERENCES AVAILABLE UPON REQUEST
Interests
ADDITIONAL COURSES:
2022 - Training in GMP and SOP
HOBBY:
, Visiting picture galleries and listening to classical music
Timeline
Quality Assurance Specialist
Positive Fulfillment Services Ltd. Pharmilink
04.2018 - 09.2022
Inventory Clerk/Customer Service
COSTCO
01.2017 - 01.2018
Customer Service and Inventory Clerk
Valu-Mart
01.2015 - 01.2017
Warehouse Associate/Inventory Clerk
GM Delivery Ltd
01.2014 - 01.2015
Store Manager
01.2007 - 01.2012
BA - Business Economics
University of Economics and Management
Diploma - Logistics and Marketing
Donetsk Economics College
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