Olena Bolozovych

• Analyzed sales data to identify trends and areas for improvement.
• Monitored food supplies, ordered necessary items to maintain adequate stock levels.
• Supervised and coordinated activities of restaurant staff to ensure customer service standards are met.
• Recruited, interviewed and hired qualified applicants for various positions within the restaurant.
• Resolved customer complaints promptly and professionally.
• Established good customer relations and excellent service to build and retain loyal customers.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Assisted other wait staff members in times of heavy customer traffic.

• Founder of elementary school and kindergarten in Cluj-Napoca Romania for children from Ukraine who were forced to leave their homes due to the Russian invasion.

Selection and training of employees

Accounting (invoices, accounts payable, banking, accounts receivable)

Replenishing of inventory/Merchandising

Creating work schedules

Development of strategies to increase sales volume

Overseeing local and regional sales, promotions and campaigns

Preparing sales budgets, projections and approving expenditures

Developing and maintaining relationships with key clients

Identifying emerging markets to find new sales opportunities

Defining and executing territory sales plans

Debit/credit control and collection