Oleksii Soroka
Swan River,MB
Summary
Experienced Service Technician recognized for exceptional troubleshooting and preventive maintenance skills. Committed to delivering high-quality service and fostering strong customer relationships, ready to support operational excellence and equipment reliability.
Overview
9
9
years of professional experience
Work History
Service Technician
Pattison Agriculture
05.2023 - Current
- Diagnosed and repaired agricultural equipment, ensuring optimal functionality and performance.
- Conducted routine maintenance on machinery, enhancing reliability and reducing downtime.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Utilized diagnostic tools and software to identify problems and implement solutions efficiently.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tested systems, noting issues and completing preventive maintenance.
Service Mechanic
Strom Praha A.s.
03.2022 - 04.2023
- Increased shop efficiency by maintaining a clean and organized work environment.
- Developed strong client relationships by offering personalized service recommendations based on their needs and budget constraints.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
Service Mechanic
DFUS, S.r.o.
08.2021 - 02.2022
- Diagnosed and repaired mechanical issues in various equipment to ensure optimal performance.
- Conducted routine inspections and preventative maintenance on machinery to extend lifespan.
- Collaborated with team members to troubleshoot complex system failures efficiently.
- Utilized diagnostic tools and software to identify problems and implement solutions rapidly.
Deputy Chief Mechanic
LLC "Duglas Alliance UA"
10.2020 - 12.2020
- Directed operational strategies to enhance efficiency and streamline workflow processes.
- Implemented key performance indicators to monitor team productivity and service quality.
- Mentored junior staff, fostering skill development and promoting best practices in operations.
- Collaborated with cross-functional teams to optimize resource allocation and project execution timelines.
- Monitoring compliance by all site employees with safety rules in areas where lifting equipment is used.
- Control and support of workers servicing and operating lifting equipment in maintaining the necessary documentation and in performing all works safely.
Service Mechanic
Zeppelin Gmbh Ukraine
05.2017 - 09.2020
- Trained new mechanics on service procedures and safety protocols, enhancing team efficiency.
- Improved repair processes by streamlining workflow, reducing downtime for critical machinery.
- Assisted in inventory management of parts and tools to maintain operational readiness.
- Documented service records accurately to ensure compliance with maintenance schedules and standards.
- Maintained compliance with company policies and [State] vehicle requirements in safety and emissions or combustion control standards.
- Streamlined parts inventory management through careful tracking and reordering processes.
- Improved customer satisfaction by providing timely and accurate diagnoses of mechanical issues.
- Boosted overall productivity by assisting in the training and mentoring of junior mechanics.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
M.D. - Mechanical Engineering
National Metallurgical Academy of Ukraine
Dnipro, Ukraine07-2008
Skills
- Ready to start a new challenge
- High level of responsibility
- Ability to learn quickly
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Valid Driver's license
- Troubleshooting skills
- Punctual and reliable
- Flexible and adaptable
- Professional and courteous
- Analytical thinking
- Time tracking
- Customer relationship management
- Scheduling and coordination
- Technical support
- Work documentation
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Timeline
Service Technician
Pattison Agriculture
05.2023 - Current
Service Mechanic
Strom Praha A.s.
03.2022 - 04.2023
Service Mechanic
DFUS, S.r.o.
08.2021 - 02.2022
Deputy Chief Mechanic
LLC "Duglas Alliance UA"
10.2020 - 12.2020
Service Mechanic
Zeppelin Gmbh Ukraine
05.2017 - 09.2020
M.D. - Mechanical Engineering
National Metallurgical Academy of Ukraine