Oleksii Malyshkin
Toronto,ON
Summary
Finance graduate with international banking experience and strong customer service background in Ukraine and Canada. Eager to grow within retail banking by developing expertise in client advisory, financial products, and relationship management. Experienced in cash management, transaction processing, client needs assessment, and retail operations. Proven ability to build client relationships, support financial product sales, and maintain compliance in fast-paced environments. Seeking a Banking Advisor / Financial Advisor position in retail banking
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bank Teller (Internship)
Oschadbank
Primorsk, Ukraine
02.2021 - 05.2026
- Processed cash transactions, deposits, withdrawals, and payments
- Assisted clients with account-related inquiries
- Ensured accuracy in daily cash balancing
- Maintained compliance with internal banking procedures
- Delivered professional and confidential customer service
- Identified client needs and referred appropriate banking products when applicable
Cashier
Recreation Centre "Dolphin" (Hotel Resort)
Primorsk, Ukraine
06.2021 - 09.2021
- Managed high-volume cash transactions in fast-paced seasonal environment
- Delivered customer-focused service and resolved concerns efficiently
- Balanced daily registers with 100% accuracy
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cook
Aloette Go
Toronto, ON
02.2025 - Current
- Perform effectively under pressure in high-demand customer environment
- Maintain strong time management and organization skills
- Contribute to team performance and service quality
- Trained new team members on cooking techniques and food handling procedures.
Education
Finance, Banking And Insurance
Tavria State Agrotechnological University
Melitopol, Ukraine06-2023
Associate of Science - Finance, Banking And Insurance
Nogaisk College of Dmytro Motornyi
Prymorsk, Ukraine06-2021
Skills
- Client Service & Relationship Building
- Cash Handling & Transactions
- Financial Products Knowledge
- Needs Assessment
- Sales Support & Cross-Selling
- Compliance & Accuracy
- Conflict Resolution
- Multilingual: English, Ukrainian, Russian
- MS Office (Excel, Word, Outlook)
Languages
English
Russian
Ukrainian
Certification
- Certified Computer Typing Operator (Grade II), Nogaisk College of Dmytro Motornyi - 01.09.2020-02.11.2020
- 1C Financial & Accounting System
Interests
- Finance & Investment Analysis
- Business Development & Sales Strategy
- Financial Markets & Wealth Management
- Behavioral Psychology & Client Communication
- Digital Finance & Blockchain Technology
- Acting & Communication Skills Development
Timeline
Cook
Aloette Go
02.2025 - Current
Cashier
Recreation Centre "Dolphin" (Hotel Resort)
06.2021 - 09.2021
Bank Teller (Internship)
Oschadbank
02.2021 - 05.2026
Finance, Banking And Insurance
Tavria State Agrotechnological University
Associate of Science - Finance, Banking And Insurance
Nogaisk College of Dmytro Motornyi
TECHNICAL / PC SKILLS
Microsoft Office Suite – Word, Excel, PowerPoint, Outlook
Financial Software – basic experience with banking systems / POS / cash management software
Data Entry & Record Keeping – high accuracy in numeric and text input
Email & Online Communication Tools – Outlook, Teams
Basic Internet Research & Online Banking Platforms
Technical literacy in web development fundamentals (HTML, CSS, JavaScript)